autocad 2016 error 1603

[Anonymous]

I am trying to install Autocad 2016 and am getting error 1603. My latest attempt is the log below. We have a silent install file on a server that I have previously used to successfully install the product on other workstations. I don't know much about Autocad installs so I am not sure how to decipher the below. Please help! Thank you. I tried uninstalling .NET and C++ Redistributables, and then running the install again, and that did not work.

2016/3/23:17:18:02 administrator COMPUTER-HP === Setup started on COMPUTER-HP by administrator ===
2016/3/23:17:18:02 administrator COMPUTER-HP Path_Length: 182
2016/3/23:17:18:02 administrator COMPUTER-HP Current Directory C:\Users\ADMINI~1\AppData\Local\Temp\_AIB026.tmp
2016/3/23:17:18:02 administrator COMPUTER-HP Launch
2016/3/23:17:18:16 administrator COMPUTER-HP Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\ADMINI~1\AppData\Local\Temp\_AIB026.tmp\Setup\PrDSUI.dll
2016/3/23:17:18:16 administrator COMPUTER-HP Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/3/23:17:27:13 administrator COMPUTER-HP Install CustomCallback Info Invoking custom callback for details: [INVENTOR] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\ADMINI~1\AppData\Local\Temp\_AIB026.tmp\Setup\PrDSUI.dll
2016/3/23:17:27:13 administrator COMPUTER-HP Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/3/23:17:27:15 administrator COMPUTER-HP Install CustomCallback Info Invoking custom callback for details: [SHOWCASE] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\ADMINI~1\AppData\Local\Temp\_AIB026.tmp\Setup\PrDSUI.dll
2016/3/23:17:27:15 administrator COMPUTER-HP Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/3/23:17:27:15 administrator COMPUTER-HP Install CustomCallback Info Invoking custom callback for details: [ALIAS] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\ADMINI~1\AppData\Local\Temp\_AIB026.tmp\Setup\PrDSUI.dll
2016/3/23:17:27:15 administrator COMPUTER-HP Install CustomCallback Info Custom callback response: Status=3 ERROR Title= Message=Autodesk Alias Design is available for download only. URLTitle=Click here to download now URLLink="http://www.autodesk.com/download-alias2016_enu"
2016/3/23:17:27:15 administrator COMPUTER-HP Install CustomCallback Info Invoking custom callback for details: [ACEINVADDIN] CB_FUNC=CBCatalogBrowserMessage CB_SOURCE=C:\Users\ADMINI~1\AppData\Local\Temp\_AIB026.tmp\Setup\AcadeUI.dll
2016/3/23:17:27:15 administrator COMPUTER-HP Install CustomCallback Info Custom callback response: Status=1 INFO Title= Message=The manufacturer database is available for download. URLTitle=Learn more URLLink=http://www.autodesk.com/autocadelectrical-content-default-catalog-database-2016
2016/3/23:17:27:15 administrator COMPUTER-HP Install CustomCallback Info Invoking custom callback for details: [AUTODESK_RECAP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\ADMINI~1\AppData\Local\Temp\_AIB026.tmp\Setup\PrDSUI.dll
2016/3/23:17:27:15 administrator COMPUTER-HP Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/3/23:17:27:15 administrator COMPUTER-HP Install CustomCallback Info Invoking custom callback for details: [NW] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\ADMINI~1\AppData\Local\Temp\_AIB026.tmp\Setup\PrDSUI.dll
2016/3/23:17:27:15 administrator COMPUTER-HP Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/3/23:17:27:15 administrator COMPUTER-HP Install CustomCallback Info Invoking custom callback for details: [MAX] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\ADMINI~1\AppData\Local\Temp\_AIB026.tmp\Setup\PrDSUI.dll
2016/3/23:17:27:15 administrator COMPUTER-HP Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/3/23:17:27:31 administrator COMPUTER-HP Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64) 9.0.30729.6161: "\\srv01\AutoCAD\2016\Img\3rdParty\x64\VCRedist\2008SP1.6161\vcredist_x64.exe" /q
2016/3/23:17:27:58 administrator COMPUTER-HP Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) 9.0.30729.6161 Succeeded
2016/3/23:17:27:58 administrator COMPUTER-HP Installing Microsoft Visual C++ 2008 SP1 Redistributable (x86) 9.0.30729.6161: "\\srv01\AutoCAD\2016\Img\3rdParty\x86\VCRedist\2008SP1.6161\vcredist_x86.exe" /q
2016/3/23:17:28:16 administrator COMPUTER-HP Install Microsoft Visual C++ 2008 SP1 Redistributable (x86) 9.0.30729.6161 Succeeded
2016/3/23:17:28:16 administrator COMPUTER-HP Installing Microsoft Visual C++ 2010 SP1 Redistributable (x64): "\\srv01\AutoCAD\2016\Img\3rdParty\x64\VCRedist\2010SP1\vcredist_x64.exe" /q /norestart /l C:\Users\ADMINI~1\AppData\Local\Temp\vcredist_x64_2010.log
2016/3/23:17:28:46 administrator COMPUTER-HP Install Microsoft Visual C++ 2010 SP1 Redistributable (x64) Succeeded
2016/3/23:17:28:46 administrator COMPUTER-HP Installing Microsoft Visual C++ 2010 SP1 Redistributable (x86): "\\srv01\AutoCAD\2016\Img\3rdParty\x86\VCRedist\2010SP1\vcredist_x86.exe" /q /norestart /l C:\Users\ADMINI~1\AppData\Local\Temp\vcredist_x86_2010.log
2016/3/23:17:29:19 administrator COMPUTER-HP Install Microsoft Visual C++ 2010 SP1 Redistributable (x86) Succeeded
2016/3/23:17:29:19 administrator COMPUTER-HP Installing Microsoft Visual C++ 2012 Redistributable (x86) Update 4: "\\srv01\AutoCAD\2016\Img\3rdParty\x86\VCRedist\2012UPD4\vcredist_x86.exe" /install /quiet /norestart /log C:\Users\ADMINI~1\AppData\Local\Temp\vcredist_x86_2012_UPD4.log
2016/3/23:17:29:55 administrator COMPUTER-HP Install Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Succeeded
2016/3/23:17:29:55 administrator COMPUTER-HP Installing Microsoft Visual C++ 2012 Redistributable (x64) Update 4: "\\srv01\AutoCAD\2016\Img\3rdParty\x64\VCRedist\2012UPD4\vcredist_x64.exe" /install /quiet /norestart /log C:\Users\ADMINI~1\AppData\Local\Temp\vcredist_x64_2012_UPD4.log
2016/3/23:17:30:34 administrator COMPUTER-HP Install Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Succeeded
2016/3/23:17:30:34 administrator COMPUTER-HP Installing Autodesk® Inventor® Professional 2016: TRANSFORMS="\\srv01\AutoCAD\2016\Img\x64\en-us\Inventor\inventor.mst;\\srv01\AutoCAD\2016\Img\x64\inventor\inventor-AutoDesk2016.mst" ADSK_EULA_STATUS=#1 MUILANG=en-us SETUP_PACKAGENAME="Autodesk Product Design Suite Ultimate 2016" SETUP_PACKAGECODE={19E43C9C-2016-4516-BDC9-272CDD2CFBFA} SETUP_UNINSTALLKEYS=1 SETUP_ISLANGUAGEPACK=0 SETUP_PRODUCTDEPENDENCIES=".NET Framework Runtime 3.5 SP1,.NET Framework Runtime 4.5 SP1,.NET Framework Runtime 4.5 SP1 Language Pack,Microsoft Visual C++ 2008 SP1 Redistributable (x64) 9.0.30729.6161,Microsoft Visual C++ 2008 SP1 Redistributable (x86) 9.0.30729.6161,Microsoft Visual C++ 2010 SP1 Redistributable (x64),Microsoft Visual C++ 2010 SP1 Redistributable (x86),Microsoft Visual C++ 2012 Redistributable (x86) Update 4,Microsoft Visual C++ 2012 Redistributable (x64) Update 4,{29A7D6EC-63C2-42FD-8143-5812ABD2923F},{6B4CFC6E-ECB0-47FE-95D3-65C680ED0687},{90120064-0070-0000-0000-4000000FF1CE},{90F60409-7000-11D3-8CFE-0150048383C9},{FF59CB23-1800-4047-B40C-E20AE7051491},Microsoft Windows Media Format 9.5 Series Runtime,{FA5DF4D1-CD59-4183-B3D4-779A56498786},{5783F2D7-F028-0409-0100-0060B0CE6BBA},{153DB567-6FF3-49AD-AC4F-86F8A3CCFDFB},;;{1A56BE00-916E-432D-A576-EB00D2FF8450},{535CDED0-D690-4738-83EE-09056A365BAC},{84A6C8C6-0000-0564-0002-83487CD4C147},;{0BB716E0-1600-0210-0000-097DC2F354DF},{563941AA-C055-4FAA-8B04-A4E024A61F7E},;" PACKAGEUPI={F428FE24-1AE0-4F81-9B9E-2CFB479671D9} ADSK_SOURCE_ROOT="\\srv01\AutoCAD\2016\Img\" INSTALLDIR="C:\Program Files\Autodesk\Inventor 2016\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1

2016/3/23:18:38:09 administrator COMPUTER-HP Install Autodesk® Inventor® Professional 2016 Failed Installation aborted, Result=1603
2016/3/23:18:38:10 administrator COMPUTER-HP Rollback Microsoft Visual C++ 2012 Redistributable (x64) Update 4 Failed Installation aborted, Result=1619
2016/3/23:18:38:10 administrator COMPUTER-HP Rollback Microsoft Visual C++ 2012 Redistributable (x86) Update 4 Failed Installation aborted, Result=1619
2016/3/23:18:38:10 administrator COMPUTER-HP Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x86) Failed Installation aborted, Result=1619
2016/3/23:18:38:10 administrator COMPUTER-HP Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x64) Failed Installation aborted, Result=1619
2016/3/23:18:49:46 administrator COMPUTER-HP === Setup ended ===

[Otto]

Hello mkoGDZRJ and welcome to the Autodesk community!

It looks like you’re seeing Error 1603. Error 1603 is a generic error generated by the Microsoft Windows Installer (MSI) when a problem occurred during the installation of your Autodesk product. The following article(s) should help you resolve the problem:

Error 1603 during installation of Autodesk software

Errors during AutoCAD software installation 

Here is some general information about installation, licensing and downloading Autodesk software:

AutoCAD 2012 installation fails on machine with NET 4.5

Previous Versions of Autodesk Software

Installation, Activation and Licensing

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

Kudos (click on the link or the "thumbs-up!" icon), are also gratefully received! (Even a bot likes praise.)

If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.

[RDAOU]

Hey @Anonymous

Not sure if the solution offered by Otto the magnificant bot helped; but you can start with checking the basic things which can cause this error

• A file/folder for MSV C++ could be locked and cannot be overwritten cusing C++ verion being envoked by Autodesk installer to fail
• Clear the %TEMP% folder and older Temp Installation Files (If full those can kill the new installation half way)
• Not sure where you got the installation files from but they might be corrupt/incomplete and you might want to try re-downloading from Autodesk Virtual Agent HERE
• If you installing on a client/target machine; check the short file name creation (This may kill the C++ download as well considering where it resides)

See this link also for the same error during silent installation:

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-1603-during-silent-installation-from-network-deployment.html

If the above helps; Kindly mark this reply Accept as Solution...KUDOS are also welcomed (Only if the above helps)

[Mark.Lancaster]

@Anonymous

I'm confused..   You say you are installing AutoCAD 2016 but your installation information is for Inventor 2016...   Are you installing Inventor or AutoCAD?

[RDAOU]

@Mark.Lancaster

I think he meant to say Autodesk... Autocorrect sometimes changes it to autocad if the latter is added to dictionary (But again I might be wrong lol)

Either ways the error is cause by both but not related to both (Always blame MICROSOFT)

[Anonymous]

Ah.. yes, I meant Autodesk. My bad. Haven't had a chance to try out the tips yet, but thank you! Once I do, I'll mark the answer.

[TravisNave · Accepted solution]

Looks as though you are trying to install from a network deployment.  You should try to install locally from a full download version instead. 

I would recommend that you try downloading your product using the virtual assistant by following the directions here:

http://knowledge.autodesk.com/customer-service/account-management/software-downloads/download-method...

[Anonymous]

I had to re-download the installation files, as suggested by a few of the posters above. It then worked after that. Guess it was something wrong with the network installation files that had previously been used.

[Anonymous]

Hello RDAUO,

I'm having the same issue. What you are saying sounds completely logical as the installation is interrupted right at the beginning (at the Microsoft Visual C++ installation). However I could not figure out how to unlock the Visual C++ files. Would be kind enough and tell me how to do it? I have already tried googling it and installed a few small applications but also couldn't figure out how to make them work.

Many thanks 🙂

 === Setup started on LAPTOP-5AJKIL4B by hadil ===
2016/6/26:01:29:24 hadil LAPTOP-5AJKIL4B Path_Length: 154
2016/6/26:01:29:24 hadil LAPTOP-5AJKIL4B Current Directory C:\Users\hadil\AppData\Local\Temp\_AI2D5C.tmp
2016/6/26:01:29:24 hadil LAPTOP-5AJKIL4B Launch
2016/6/26:01:29:24 hadil LAPTOP-5AJKIL4B Install CustomCallback Info Invoking custom callback for details: [SETUP] CB_FUNC=CustomPlatformCheck CB_SOURCE=C:\Users\hadil\AppData\Local\Temp\_AI2D5C.tmp\Setup\AcSetup.dll
2016/6/26:01:29:24 hadil LAPTOP-5AJKIL4B Install CustomCallback Info Custom callback response: Status=0 SUCCECSS Title= Message= URLTitle= URLLink=
2016/6/26:01:29:27 hadil LAPTOP-5AJKIL4B PageOpen LaunchDialog  
2016/6/26:01:29:28 hadil LAPTOP-5AJKIL4B PageOpen LicenseDialog  
2016/6/26:01:29:34 hadil LAPTOP-5AJKIL4B PageOpen ProductInfoDialog  
2016/6/26:01:29:49 hadil LAPTOP-5AJKIL4B PageOpen ProductSelectionDialog2  
2016/6/26:01:29:51 hadil LAPTOP-5AJKIL4B PageOpen FullProgressDialog  
2016/6/26:01:29:51 hadil LAPTOP-5AJKIL4B Installing Microsoft Visual C++ 2008 SP1 Redistributable (x64): "C:\Autodesk\AutoCAD_Architecture_2016_English_Win_64bit_dlm\3rdParty\x64\VCRedist\2008SP1\vcredist_x64.exe" /q
2016/6/26:01:29:57 hadil LAPTOP-5AJKIL4B Install Microsoft Visual C++ 2008 SP1 Redistributable (x64) Failed Installation aborted, Result=1603

[Mark.Lancaster]

@Anonymous

Welcome to the community...

If you want someone's attention please use @RDAOU..  Because RDAOU may no longer be monitoring this actual posting..  

In Windows Control Panel/Program and Features/Add&Remove programs, remove all the versions of C++ Redistributable (32b and 64b).   Then try your installation again.  The installation will put the required C++ information back on.