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Upon upgrading my SSD to a larger unit, I can no longer run Eagle V7.5.0. I have the key file, but am in need of the 10 character, lower case Installation Code, required to make Eagle run again. I opened up a support case, (Case 15934373 - Previous Version Licenses), but after an initial email, that person seems to have gone AWOL, and has not responded in the past 48 hours. Thanks for any help that can be provided to get Eagle going again.
Upon upgrading my SSD to a larger unit, I can no longer run Eagle V7.5.0. I have the key file, but am in need of the 10 character, lower case Installation Code, required to make Eagle run again. I opened up a support case, (Case 15934373 - Previous Version Licenses), but after an initial email, that person seems to have gone AWOL, and has not responded in the past 48 hours. Thanks for any help that can be provided to get Eagle going again.
I started with Installation-Activation Support, that's where the Case Number was assigned. But they seem to gone silent on the issue. That's why I took it to this forum, so see if an alternate path for support existed.
I started with Installation-Activation Support, that's where the Case Number was assigned. But they seem to gone silent on the issue. That's why I took it to this forum, so see if an alternate path for support existed.
Jorge Garcia of AutoDesk Eagle Support provided the needed link to retrieve the licensing code that I needed to get Eagle V7.5.0 going again after a migration to a larger SSD. I had sent him a private message and he responded right away. I had Jorge's name from when he and I talked on the telephone back when CadSoft was located down in Florida. Jorge was one of the "go to" folks who took care of us Eagle users when we got stuck and couldn't figure something out.
I hope AutoDesk knows how valuable this fellow is!
Everything is good now, so this case can be closed.
Jorge Garcia of AutoDesk Eagle Support provided the needed link to retrieve the licensing code that I needed to get Eagle V7.5.0 going again after a migration to a larger SSD. I had sent him a private message and he responded right away. I had Jorge's name from when he and I talked on the telephone back when CadSoft was located down in Florida. Jorge was one of the "go to" folks who took care of us Eagle users when we got stuck and couldn't figure something out.
I hope AutoDesk knows how valuable this fellow is!
Everything is good now, so this case can be closed.
