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I am unable to activate my newly purchased software

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Message 1 of 2
Anonymous
135 Views, 1 Reply

I am unable to activate my newly purchased software

I downloaded for Mac but now it suggested to re-active instead of submiting...what can I do? I've tried 5times w/o results

samuka

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Message 2 of 2
BJ.C
in reply to: Anonymous

Hello @Anonymous

I am unsure what product you are trying to activate but perhaps some of these links can help you troubleshoot your issue:

 

http://knowledge.autodesk.com/support/autocad-lt/troubleshooting/caas/sfdcarticles/sfdcarticles/Autocad-LT-on-MAC-will-not-authenticate-rental-properly-and-keeps-asking-to-activate.html

 

http://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Establish-an-Internet-Connection-to-continue-MAC.html

Thank you for taking part in our community forum!

Kind Regards,



BJ.C

Technical Support Specialist

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