How to Renew Access for Education Licenses

[amanda.k]

The time is coming up where many of you will need to renew your access to the Education licenses - so here's how to do it!

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Your access to the Education plan will expire at the end of one-year. You can renew your access annually as long as you are eligible.

Thirty days before the expiration of your one-year Education plan access, you'll be sent an email reminder. You can also find your expiration date in the personalized banner notification when you sign in to your account on the Autodesk Education Community website.

If you do not renew your access, your free access will end when your Education plan expires. If you have files stored in Drive, you can continue to access them, but you will not be able to edit them or upload new files.

Note: Documents stored in Autodesk cloud service remain available for 30 days after your Education plan access expires. Be sure to retrieve any files stored in Autodesk cloud service before the end of this period.

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To renew access:

1. Make sure you are still eligible for educational access by reviewing who is eligible.
2. On the Autodesk Education Community website, sign in to your account.
3. Click Renew Now in the personalized banner notification.
4. Once you confirm your eligibility, your access will be automatically extended for another year. Any product subscriptions that you hold will also be automatically extended for another year.

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To restart access:

If your access has already expired and you are still eligible, you can restart your educational access.

1. On the Autodesk Education Community website, sign in to your account.
2. Click Restart Access in the personalized banner notification.
3. Once you confirm your eligibility, your access will be automatically extended for another year.

Once you've renewed or restarted access, there's no need to download a new version of your installed software unless you want the latest version.

You can also see this information on this AKN Article. 

[FacebookGroupMember]

Hello, I was able to find the renewal section but my documentation was rejected. How is a signed offer letter confirming that I am teaching a Virtual Reality and Animation class at my accredited university for the next year NOT proof that I'm an authorized teacher? It has my full name, signature, start date, end date, and the description of the classes that I am teaching right on the University letterhead. This is nonsense. I am paid net 30 and do not have a paystub or any other documentation within the current term. I've been teaching Maya for over five years and this is the first time I've been locked out of my necessary software. Your system says that I only have one upload attempt left before I'm locked out, and I'm teaching an Intro to CGI class TOMORROW. If this reaches a real human being, I implore you to recognize that I am a valid teacher and authorize my account as soon as possible. My email is vmf24@drexel.edu.







Source Attachment URL: 1.https://forums.autodesk.com/autodesk/attachments/autodesk/24/258273/1/contract_censored.png

Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

I was able to find the renewal section for the Maya educational license, but my documentation was rejected as invalid. How is a signed offer letter confirming that I am teaching a Virtual Reality and Animation class at my accredited university for the next year NOT proof that I'm an authorized teacher? It has my full name, signature, start date, end date, and the description of the classes that I am teaching right on the University letterhead. This is nonsense. I'm attaching a censored screenshot of the first paragraph, but the document I uploaded is a full PDF.

I am paid net 30 and do not have a paystub or any other documentation within the current term. I've been teaching Maya for over five years and this is the first time I've been locked out of my necessary software. Your system says that I only have one upload attempt left before I'm locked out, and I'm teaching an Intro to CGI class TOMORROW. If this reaches a real human being, I implore you to recognize that I am a valid teacher and authorize my account as soon as possible. My email is vmf24@drexel.edu.




Source Attachment URL: 1.https://forums.autodesk.com/autodesk/attachments/autodesk/24/258275/1/contract_censored.png

Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

If I go to the chat page for education at: [AVA - Autodesk Virtual Agent](https://ava.autodesk.com/modular/?module=edu) I get the error attached to this post.




Source Attachment URL: 1.https://forums.autodesk.com/autodesk/attachments/autodesk/24/258559/1/Capture.PNG

Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

hi

how to get license file (.lic) ?

thank you




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

and It wont let me continue. Don't have an option to contact assistance or to renew.




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@adiKNJDJ7](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11544260),
You need an education account with the IT Administrator role, which is selected when you sign up.
From there you can head to the education website where you can request a network license for the products you need.
Finally, you can generate a license file on the register once website.
[https://www.autodesk.com/support/download-install/admins](https://www.autodesk.com/support/download-...)




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hello [@gabe.anderson](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/9457341)

I am experiencing the same problem above,
My Autodesk account shows I am I have 1 year long license but 1st problem is that I do not see for example 3dsMax, Arnol and Revit in my products list, I only see them when I login through educational license window.

Second problem is when I downloaded Autocad I signed in as I do not see a serial number anymore and it said it's trial version and does not recognize my license. Could you please help me understand why this is happening or how I can renew my license?

Thank you in advance
Best Regards

Educational License WindowMy account and products




Source Inline Images: 1.https://forums.autodesk.com/t5/image/serverpage/image-id/986217iE512E7ECB6E817CF/image-size/large?v=... 2.https://forums.autodesk.com/t5/image/serverpage/image-id/986218i5C89CF76BADBD32C/image-size/large?v=...


Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

I'm trying to renew our school's licenses but cant find the option to do it. When I log in to my account, it says that the licenses will expire on Nov 11. When I click on the Manage Renewal link, it takes me to the Subscription and Contracts page but I don't see any option to renew. Have a case open with support, but haven't heard back. Any assistance is greatly appreciated.

Thanks

Pedro




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@anxieicasli](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/3351831),
Have you started the download from the education page? The education page only shows which software is available to you and not which you have licenses to. Clicking 'Get Product' and starting the download will add the license to your account.

As for AutoCAD, we can definitely see you have a license, the key thing to do is make sure you have a license for the version you have installed. As for a serial number, they have been retired in favour of Sign-In based activation. You should be presented with the option to Sign In on the 'Let's get started screen. If you don't see this then follow this article: [https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/No-Let...)





Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@pperez](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/1077196),

To renew your educational access, you can visit the [Education Community Get Products](https://www.autodesk.com/education/edu-software/overview) page. You should see an option to renew your access (if you're close to expiration).

Do you see that option?




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi, my educational access is through 10 November 2022, but my product (MAYA 2020) license expiry date is 29 April 2022. How may I extend my product (MAYA 2020) when it is nearing the expiry date? How will the license affect my lab 200 computers when it is extended ?




Source Attachment URL: 1.https://forums.autodesk.com/autodesk/attachments/autodesk/24/258787/1/Autodesk%20Edu.JPG 2.https://forums.autodesk.com/autodesk/attachments/autodesk/24/258787/2/Autodesk%20Maya%202020%20Expir...


Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

No, I don't. As soon as I log in, the tab for Class/Lab disappears. Only have access to individual products, not the Lab ones. If I log in to my account, in the dashboard it says to Manage Renewal, I click on it and I don't get the option to renew. I have submitted multiple calls. They have been escalated and been told that someone will contact me. It's been 2 months now and the licenses expire in 8 days. Please help.




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

If I go to the chat page for education at: [AVA - Autodesk Virtual Agent](https://ava.autodesk.com/modular/?module=edu) I get the error attached to this post.




Source Attachment URL: 1.https://forums.autodesk.com/autodesk/attachments/autodesk/24/258559/1/Capture.PNG

Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

and It wont let me continue. Don't have an option to contact assistance or to renew.




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hello [@gabe.anderson](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/9457341)

I am experiencing the same problem above,
My Autodesk account shows I am I have 1 year long license but 1st problem is that I do not see for example 3dsMax, Arnol and Revit in my products list, I only see them when I login through educational license window.

Second problem is when I downloaded Autocad I signed in as I do not see a serial number anymore and it said it's trial version and does not recognize my license. Could you please help me understand why this is happening or how I can renew my license?

Thank you in advance
Best Regards

Educational License WindowMy account and products




Source Inline Images: 1.https://forums.autodesk.com/t5/image/serverpage/image-id/986217iE512E7ECB6E817CF/image-size/large?v=... 2.https://forums.autodesk.com/t5/image/serverpage/image-id/986218i5C89CF76BADBD32C/image-size/large?v=...


Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi [@anxieicasli](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/3351831),
Have you started the download from the education page? The education page only shows which software is available to you and not which you have licenses to. Clicking 'Get Product' and starting the download will add the license to your account.

As for AutoCAD, we can definitely see you have a license, the key thing to do is make sure you have a license for the version you have installed. As for a serial number, they have been retired in favour of Sign-In based activation. You should be presented with the option to Sign In on the 'Let's get started screen. If you don't see this then follow this article: [https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/No-Let...)





Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hi, my educational access is through 10 November 2022, but my product (MAYA 2020) license expiry date is 29 April 2022. How may I extend my product (MAYA 2020) when it is nearing the expiry date? How will the license affect my lab 200 computers when it is extended ?




Source Attachment URL: 1.https://forums.autodesk.com/autodesk/attachments/autodesk/24/258787/1/Autodesk%20Edu.JPG 2.https://forums.autodesk.com/autodesk/attachments/autodesk/24/258787/2/Autodesk%20Maya%202020%20Expir...


Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

I don't know what I should do.



Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hey [@6430441621](https://forums.autodesk.com/t5/user/viewprofilepage/user-id/11375365), I'm sending you a PM to hopefully help you out more - you can reply there or reply here with what is happening with your account.





Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...

[FacebookGroupMember]

Hello, I can't find that banner of renewing in my account, but I'm eligible to use autodesk products. How can I find it?




Source Message URL: https://forums.autodesk.com/t5/installation-licensing/how-to-renew-access-for-education-licenses/m-p...