Education Licensing and Imaging Issues

[blake_boman]

Hello,

I work for a university and have enrolled in the education program. We've installed a number of Autodesk education products as standalone licenses (NOT using a network license server) on a source computer for our computer lab's annual image. When requesting the license, it shows we can install it on 1250 computers. On our source computer, the products open fine and indicate properly that they are the Education version. However, upon capturing and deploying the image, none of the products work properly. They bring up the Autodesk Licensing Manager, which indicates an error occurred. It tells us we need to repair the license, but going through the process does not work (Registration-Activation Error 0015.111). We've done this same process for the past 5-6 years without any issues - this is the first year we've encountered any problems.

As a workaround I have been trying to get a license server setup. However, when attempting to generate the license file in RegisterOnce, it gives me an error when selecting my account in the "Choose Account" screen.

The fall semester begins very soon and this whole process has been a nightmare. I would appreciate any assistance.

[blake_boman · Accepted solution]

This seems to be resolved for all of the products on our computers by running the following command for each product ID installed, obviously replace [ProductKey] and [ProductVersion] with the relevant details:

"%CommonProgramFiles(x86)%\Autodesk Shared\AdskLicensing\Current\helper\AdskLicensingInstHelper.exe" change --prod_key [ProductKey] --prod_ver [ProductVersion] --lic_method "" --lic_server_type "" --lic_servers ""

After running the command for each product, open the program(s), select to enter a serial number, attempt to activate and it fails. However, after re-opening the program again, select serial number again and it will activate properly this time.