How come i cant install the product? I already disabled my antivirus and firewall.
this always pops-up when i try installing:
"Something is preventing the software from launching. Please contact customer support."
Any help will be greatly appreciated. Thanks in advance.
@Anonymous hello, what version are you trying to install. you can check requirements HERE. thanks
@ennujozlagam wrote:@Anonymous hello, what version are you trying to install. you can check requirements HERE. thanks
Hi ennujozlagam. Im trying to install autocad 2015 64-bit, autocad 2016 64-bit, and autocad 2017 64-bit.
I tried installing the 32-bit installers, but it's not compatible with my pc.
Thanks!
i tried all versions of autocad but suddenly it has same error, it says : something is preventing the software from launching. please contact customer support
First off, do NOT choose the 'Install Now" option for getting the software. Instead, do a full download (preferably a browser download in stead of the akamai download manager)
Then, and only then, after the package has fully downloaded, run the setup program.
Start with the lowest version of the software you are planning on installing, and after the first one is successful and working, download the next version.
If you encounter installation issues after the full download is running, post back
click this link http://autodesk.creativevirtual15.com/autodesk/bot.html?isJSEnabled=1&businessArea=Root.Front%20Desk
and follow the steps in my screenshot
This problem happen to me every time a window is no longer support by Microsoft. I can't install autocad at all no matter what version of autocad and have to go buy a new computer or window. Autocad support really need to fix this problem because we don't have money to keep buy a new computer every time Microsoft stop support a window. You really need to stop Bill Gate and his Microsoft business from robbing us.
@Anonymous
Microsoft supports a product for 10 years. W7 came out in 2009.
Autodesk doesn't say it won't work on W7, it say if there is a conflict with the Autodesk software that they resolve it on W7
Should they keep supporting XP too? Computers are disposable work place items. They last about 4-5 good years.
I see more issues with the older Video Card than I do with W7 ...
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