I cannot install Revit 2021 no matter what I try. I tried the Autodesk Desktop app installer, install failed. I tried the browser download, install failed. I tried removing all my temp files, installed failed. I run all the latest updates on my computer and restart multiple times, install failed. Everything I've researched and tried has been a huge waste of my time.
I got it to install a few weeks ago, but my computer immediately had an error afterward which made me restore my entire operating system back to where it was before I had installed Revit 2021. After waiting to let Autodesk figure out the issues, I tried installing again today, which has been unsuccessful. To make matters worse it seems I cannot open my projects in previous versions of Revit now.
Without your installation log file we can only speculate what the issue is at this point. So attach your installation file here so we can review it.
Posting info: Sometimes the installation log file contains the serial # that was assigned to you. Open your log file using Windows Notepad and perform a search on "/SN". Depending on the number of installation attempts, your serial # may be located throughout the log file. If present, remove or "X" out your serial # prior to posting.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Thanks. The install log is attached. I didn't see any results for "/SN" when I searched.
Need log with the word setup in it...
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
Here's the setup log in the google drive link. I got this error when I tried to attach to the post.
https://drive.google.com/file/d/147LDlQ5mBPDJsYBzCNuH09mHSlDFJcE9/view?usp=sharing
Hello @jmartucci2
Thanks for the logs, I had once the same issue with the 2021, What I did was a clean uninstallation by using the following Article.
Also make sure that you uninstall the Autodesk Desktop Licensing that can be found in the following folder:C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing.
After you did the clean uninstall make sure that you are using the Browser Download method to Install Revit 2021 again.
Wish you all a nice day
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