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Message 1 of 9
Anonymous
449 Views, 8 Replies

Can't log on

Hello. I can't log on the accounts.autodesk.com to download Inventor, because you want me to verificate my e-mail, but you are not sending me the verification e-mail. Please, I have no time ;/

Sincerly

KB

 

EDIT: I got a student license, and I'm logged on manage.autodesk.com, but you want me to sign again there.

8 REPLIES 8
Message 2 of 9
Otto
in reply to: Anonymous

Hello kozakinio11

It looks like you need to find out more about downloading or re-downloading software, or are having issues that may be resolved by re-downloading.

For Windows users, before downloading products on Windows 10, please check that the product is compatible.

For general information about downloading or re-downloading (including eligibility), Community members with similar questions found the following article(s) useful:

Download Finder

Previous Versions of Autodesk Software

Download Methods

Find Your Eligibility for Previous Versions of Autodesk Software

Oftentimes installation and/or download issues can be addressed by using a different download method, or by downloading directly from the Autodesk Virtual Agent. Community members with similar issues found the following article(s) useful:

Software & Downloads

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Performing a Clean Uninstall

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If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.


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Helpful links: Find Serial Numbers and Product Keys | Find Downloads and Service Packs | Activate Autodesk software
Message 3 of 9
Anonymous
in reply to: Otto

There is no Inventor in my downloaded files on manage.autodesk.com, I have no idea why, there is only AutoCAD which I have downloaded too.

To download it I have to log on http://www.autodesk.com/education/free-software/inventor-professional but I can't because I have to verificate my e-mail, and you are not sending me a verification e-mail.

Message 4 of 9
Anonymous
in reply to: Anonymous

Send me the verification e-mail, please. I'd be very gratefull...

Message 5 of 9
Anonymous
in reply to: Anonymous

Hallo? Is anybody here?

Message 6 of 9
Mark.Lancaster
in reply to: Anonymous

kozakinio11

 

This is a user forum and we don;t have access to your information.   The first reply was from the auto-response.

 

To download your software just go to the Autodesk Virtual Agent and follow the download links to your product.  Download all of the parts first (some applications may only have a single part to download) and then go to your download location.  Extract (double click) part 1 (or the single part download) and in a few seconds the extraction will start.   It will then prompt you to extract to C:\Autodesk and once the extraction is finished the installation will start.  Also make sure you have admin rights, UAC is turned off and Anti-Virus temporary disabled prior to installation.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 7 of 9
Anonymous
in reply to: Mark.Lancaster

I've just started downloading Inventor, because it appeard in my manage page. I just can't log on my autodesk account, because I have to verificate my e-mail adress. The information about sending a verificating e-mail to me succesfully appears, but it never happened. My e-mail adress is 222675@pwr.wroc.pl . Could you send it?
Message 8 of 9
Mark.Lancaster
in reply to: Anonymous

As I stated this is a user forum and I'm a user like you.  I have no access to your information and/or the ability to send anything to you regarding your account..   You will need to log a case throught the Autodesk educational site for resolution..   However someone from Autodesk may chime in and assist here but it doesn't mean they will see your posting.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 9 of 9
Anonymous
in reply to: Mark.Lancaster

Oww, I see... I meant, that I just can't log on Autodesk Educational site. That's my problem. What can I do then? But anyway thank you so much

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