Can't install on Mac. [Errno 13] Permission denied

Anonymous

Can't install on Mac. [Errno 13] Permission denied

Anonymous
Not applicable

I had this same issue previously when trying to install Fusion 360. The only way I could get the software to run was by downloading direct from the Mac App store. Now Autodesk is pulling the App store software I need to get this Autodesk downloaded software running. I'm hitting the same walls as previous.

 

Screenshot attached of error message. Log file also attached.

 

I am running a MacBook Pro 15-inch, Mid 2012, 2.6GHz with 16GB Ram.

On macOS Mojave. Version 10.14.4

 

I have seen there have been several other cases of the same issue (or similar) on the Autodesk support forums. There does not seem to be a solution or feedback from Autodesk on this that I can find.

 

Help would be appreciated. As it stands I am unable to run the software.

Thanks, Mike.

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Replies (8)

Anonymous
Not applicable

Ummm, bump. Have not heard anything yet, or had any help from Fusion 360 Support on this?

 

Problem is still very much persisting.

 

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Anonymous
Not applicable

Was there ever a solution given for this issue? I'm in the same boat, and have not received a reply.

 

Thanks in advance,

Nick

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Mark.Lancaster
Consultant
Consultant

@Anonymous 

 

Can you provide the related installation log file

 

Or review this:

 

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Fusion-360-Installation-Errno-13-Permission-Denied.html?_ga=2.11463923.69887588.1582048161-1825845532.1563196738

 

 

 

 

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


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Anonymous
Not applicable

I have the same problem.

Have run AutoDesk cleaners, manually cleaned library, turned off Firewalls and security. Tried everything. Still get same message. very Frustrating. 

Screen Shot 2020-06-15 at 8.05.05 pm.png

Screen Shot 2020-06-15 at 7.55.36 pm.png

  

 

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leowarren34
Mentor
Mentor

Hi @Anonymous,

Can you upload your installation log file?

https://knowledge.autodesk.com/support/fusion-360/learn-explore/caas/sfdcarticles/sfdcarticles/How-to-manually-collect-the-log-files-for-Autodesk-Fusion-360.html

 

Leo Warren
Autodesk Student Ambassador Diamond
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Anonymous
Not applicable
[image: Screen Shot 2020-06-11 at 12.09.27 pm.png]

Hi
Here is the log file. I' ve run out of ideas as to how to get it to
install.
Very frustrating. Any help would be greatly appreciated.
Cheers
Cass

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leowarren34
Mentor
Mentor

@Anonymous You haven't attached anything

Did you reply via email - you can't attach files to forum posts via email.

Leo Warren
Autodesk Student Ambassador Diamond
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mdavis22569
Mentor
Mentor

@Anonymous 

 

I'd start a new post ... you're on one from 2019.  I'd do it clean and based on your OS / Software having an issue.  This will help those who might have this issue as well with that OS and Software

 

Best

Mike


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Mike Davis

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