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Can't install maya 2015. Computer already thinks it's installed.

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Anonymous
496 Views, 1 Reply

Can't install maya 2015. Computer already thinks it's installed.

Hi there.

 

Recently I accidentally formatted one of my hard-drives (My D drive). Unfortunately this was the hard-drive that my copy of maya was installed on. Now whenever I try and re-install maya, it already thinks it's installed and so all it attempts to do is install mental ray and direct connect.

 

I suspect the issue is that when the disk got formatted, the registry entries on my C drive remained in tact. I have tried running the free version CCleaner (https://www.piriform.com/ccleaner/download) to remove the entries from the registry, however this does not seem to have worked.

 

Whenever I go into regedit, and perform a 'Find' operation (searching for either 'autodesk' or 'maya') i still see plenty of entries still there.

I am hesitant to delete these because I'm not experienced enough to know how to delete registry entries without jeopardizing my pc's health.

 

Does anyone have any suggestions what I can do to help me get my computer to recognize maya is not currently installed (Win-8 64)?

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Message 2 of 2
_sebastian_f
in reply to: Anonymous

check this link:

https://knowledge.autodesk.com/customer-service/installation-activation-licensing/get-ready/remove-p...

there are also steps to what to remove from the regestry. hope it helps.

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