I try to install autodesk Inventor 2020 but the installer send me a 1603 error
This is the text of the error, i try around 5 times with different solutions but i can't install the Inventor
2019/4/26:00:13:49 ITZMARIO MSI Install Inicio de sesión único de Autodesk Succeeded
2019/4/26:00:13:51 ITZMARIO MSI Installing Autodesk® Inventor® 2020: TRANSFORMS="C:\Autodesk\WI\Autodesk Inventor 2020\x64\es-es\INV\inventor.mst;C:\Users\pumar\AppData\Local\Temp\_AI2B0B.tmp\x64\INV\inventor-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Inventor 2020" INSTALLDIR="C:\Program Files\Autodesk\Inventor 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2019/4/26:00:16:53 ITZMARIO MSI Install Autodesk® Inventor® 2020 Failed Installation aborted, Result=1603
2019/4/26:00:16:54 ITZMARIO MSI Installing Autodesk® Inventor® 2020: TRANSFORMS="C:\Autodesk\WI\Autodesk Inventor 2020\x64\es-es\INV\inventor.mst;C:\Users\pumar\AppData\Local\Temp\_AI2B0B.tmp\x64\INV\inventor-standalone.mst" ADSK_EULA_STATUS=#1 ADSK_SOURCE_ROOT="C:\Autodesk\WI\Autodesk Inventor 2020" INSTALLDIR="C:\Program Files\Autodesk\Inventor 2020\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2019/4/26:00:17:17 ITZMARIO MSI Install Autodesk® Inventor® 2020 Failed Installation aborted, Result=1603
2019/4/26:00:17:17 ITZMARIO MSI Component: INVENTOR failed with code 16032019/4/26:00:17:18 ITZMARIO MSI verifyCertificates The file "C:\Users\pumar\AppData\Local\Temp\_AI2B0B.tmp\Setup\SolutionProvider.dll" is signed.
2019/4/26:00:17:18 ITZMARIO MSI CertFindCertificateInStore C:\Users\pumar\AppData\Local\Temp\_AI2B0B.tmp\Setup\SolutionProvider.dll Succeeded
2019/4/26:00:17:18 ITZMARIO MSI Download Play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/4/26:00:17:18 ITZMARIO MSI Failed to Download solution Stub: 259
2019/4/26:00:17:18 ITZMARIO MSI Notify play SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/4/26:00:17:18 ITZMARIO MSI verifyCertificates The file "C:\Users\pumar\AppData\Local\Temp\_AI2B0B.tmp\Setup\SolutionProvider.dll" is signed.
2019/4/26:00:17:18 ITZMARIO MSI Notify info SOLUTION_PROVIDER_PACKAGE 1003(unpackage started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/4/26:00:17:18 ITZMARIO MSI Notify info SOLUTION_PROVIDER_PACKAGE 1001(download started) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/4/26:00:17:18 ITZMARIO MSI CertFindCertificateInStore C:\Users\pumar\AppData\Local\Temp\_AI2B0B.tmp\Setup\SolutionProvider.dll Succeeded
2019/4/26:00:17:20 ITZMARIO MSI AnalyzeInstallFailure() for log file: C:\Users\pumar\AppData\Local\Temp\Inventor2020Install.log
2019/4/26:00:17:20 ITZMARIO MSI AnalyzeInstallFailure() GetErrorontext returned: Error Context MSI (s) (E4:40) [00:17:17:737]: Unable to delete the file. LastError = 32
MSI (s) (E4:40) [00:17:17:756]: Deferring clean up of packages/files, if any exist
MSI (s) (E4:40) [00:17:17:756]: Attempting to delete file C:\Windows\Installer\ab3b23.mst
MSI (s) (E4:40) [00:17:17:756]: Attempting to delete file C:\Windows\Installer\ab3b24.mst
MSI (s) (E4:40) [00:17:17:757]: MainEngineThread is returning 1603
MSI (s) (E4:CC) [00:17:17:758]: RESTART MANAGER: Session closed.
MSI (s) (E4:CC) [00:17:17:758]: No System Restore sequence number for this installation.
=== Registro detenido: 26/04/2019 0:17:17 ===
2019/4/26:00:17:20 ITZMARIO MSI AnalyzeInstallFailure() GetErrorContext returned: Error String MainEngineThread is returning 1603
2019/4/26:00:17:20 ITZMARIO MSI AnalyzeInstallFailure() QueryAknURL returned: AKN Article https://knowledge.autodesk.com/search?p=INVPROSA&search=MainEngineThread is returning 1603&sort=score&page=1&v=2020
2019/4/26:00:17:20 ITZMARIO MSI AnalyzeInstallFailure() error 28672 mapping not found in error.xml
2019/4/26:00:17:20 ITZMARIO MSI Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/4/26:00:17:20 ITZMARIO MSI Notify status SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/4/26:00:17:20 ITZMARIO MSI Notify info SOLUTION_PROVIDER_PACKAGE 1009(download completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/4/26:00:17:20 ITZMARIO MSI Notify info SOLUTION_PROVIDER_PACKAGE readerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/4/26:00:17:20 ITZMARIO MSI Notify info SOLUTION_PROVIDER_PACKAGE 1011(unpackage completed) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/4/26:00:17:20 ITZMARIO MSI Notify info SOLUTION_PROVIDER_PACKAGE writerStreamThread exited with status code: (0) https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/4/26:00:17:22 ITZMARIO MSI Download Complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/4/26:00:17:22 ITZMARIO MSI Notify complete SOLUTION_PROVIDER_PACKAGE https://emsfs.autodesk.com/utility/SolutionFramework/FY19/SolutionProvider.exe
2019/4/26:00:17:27 ITZMARIO MSI Rollback Inicio de sesión único de Autodesk Succeeded
2019/4/26:00:17:27 ITZMARIO MSI Rollback: Autodesk Licensing component is exe :Ignored Rollback.
2019/4/26:00:17:27 ITZMARIO MSI Rollback: Universal C Runtime (KB3118401) component is exe :Ignored Rollback.
2019/4/26:00:17:27 ITZMARIO MSI Rollback: Microsoft Visual C++ 2013 Redistributable (x64) component is exe :Ignored Rollback.
2019/4/26:00:17:27 ITZMARIO MSI Rollback: Microsoft Visual C++ 2013 Redistributable (x86) component is exe :Ignored Rollback.
Solved! Go to Solution.
Solved by DannyHubbard. Go to Solution.
@Anonymous
Welcome to the Autodesk User's Community..
Most likely (but only speculating at this time), your issue is related to the new licensing interface for 2020. But we would not know until you provide the "Inventor 2020 Install.log" file located in your personal temp (%TEMP%) folder.
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
If you check the Windows Services is the service Autodesk Desktop Licensing running or stopped?
This document refers to AutoCAD but the licensing is all the same and should help you getting you working again.
Thanks,
Danny
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