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can not get the license for the 3Ds MAX, I have been trying since yesterday and the same message appears
"We're sorry we can not provide you with your license details at this time" thought I could your my computer,
so I tried my friend's, gave the same error. I read in the Post that it could be something with my account and that could do another to see if it solved,
same problem what I can do?
Welcome to the Autodesk User's Community..
If you are a student and located outside of the United States this has been happening to those who fall under this condition. You will have to use Autodesk AVA to download your software and run it in 30 day trial mode until you are issued a serial #. However you will also have to contact the Autodesk Educational support team for resolution: https://www.autodesk.com/education/support/edu-contact-us-form
Autodesk AVA: https://ava.autodesk.com/
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
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