Can't instal student version fo Maya 2017

[Anonymous]

Hello I am unable to install the student version of any autodesk product.here is a screen shot of what I am seeing, again it is the same for all autodesk products. 

It shows that the key, and the serial number is good, but I can't click next to get to the install page.

Thanks in advance,

Tyler

This is a public forum, please refrain from posting serial numbers or personal information


Edited by
Discussion_Admin

[Mark.Lancaster]

@Anonymous

Welcome to the Autodesk User's Community..

Never and I mean never share any sensitive information here such as email address, serial #, subscription account number, business address, and phone/cell #. This is a world wide peer to peer network and such items should not be posted here for security reasons.

Your issue is most likely related to this: https://forums.autodesk.com/t5/installation-licensing/student-license-activation-issue-serial-number...

[Anonymous]

Hello is there an estimated time for this issue to be fixed?

Tyler

[jeffrey.sin]

Hi @Anonymous,

This issue is now resolved, you should have received an email with the information and instruction on what you will need to do next. If you did not receive it or are unable to find that email, kindly visit the Education Community once again and choose the product and version you wish to use so that you'll be provided a new serial number to use.

[Anonymous]

Thanks.

Tyler

[jeffrey.sin]

Hi @Anonymous,

You are most welcome. Thank you.