When starting AutoCAD 2014 for the first time it gets to the part where it is checking the license and it stops working. An dialog box pops up and says Autodesk component has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. So I can't get into 2014. I have not uninstalled 2013 yet so I am using that now. AutoCAD 2013 shut down on me yesterday unexpectantly when I was creating a bitmap image for a new toolbar. The dialog box popped up when asking me to report the error and when I went to send it I got a similar message saying again the Autodesk component has stopped working, then a new dialog box popped us saying internet explorer has stopped working and needed to be closed closed. Can anyone help me with this. I have opened a new case through subscription acouple days ago, but thought I might get faster results here. Case number is 08255552.