AutoCAD 2024 installation on a MAC

jrE3X8K
Observer
Observer

AutoCAD 2024 installation on a MAC

jrE3X8K
Observer
Observer

Setup chases when trying to install AutoCAD 2024 for MAC anyone has a fix ?

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7 Replies
Replies (7)

paullimapa
Mentor
Mentor

Either post on licensing and installation forum or AutoCAD for MAC forum to get better feedback 


Paul Li
IT Specialist
@The Office
Apps & Publications | Video Demos
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maxim_k
Consultant
Consultant

Hi @jrE3X8K ,

 

What macOS version do you have on your Mac?

What do you see when it crashes? And alerts?

 


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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
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jrE3X8K
Observer
Observer
Hi Maxim
I am running an IMac (27 incl mod 2010)
With macOS High Sierra version 10.13.6
Kr John
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jrsqpr
Community Visitor
Community Visitor

Hi Maxim 

i have an iMac (27 inch, mid 2010)

running macOS High Sierra version 10.13.6

Br John

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quinn.zhang
Autodesk
Autodesk

Hi @jrE3X8K @jrsqpr 

With macOS High Sierra 10.13, the latest version that you can install is AutoCAD 2021 for Mac.
AutoCAD 2024 for Mac needs Apple MacOS Big Sur v11 or higher Mac OS.

You can refer to the below pages for the system requirements of AutoCAD for Mac. 
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/System-requirement...
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/System-requirement...

jrE3X8K
Observer
Observer
Thanks for your reply.
I am having a iMac (27 inch, mid 2010 ) running macOS High Sierra version 10.13.6
131 GB free HD
16GB 1333 MHz memory

Have tried to instal AutoCAD 2021 for Mac, and the Setup are still crashing issuing huge reports as:
Process 747
Process Setup (1125)
Be jr
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138485
Explorer
Explorer

Hi @jrE3X8K 

Thanks for reporting this issue.

To research the issue you encountered, could you provide the install logs to us? You can follow this tool to collect all logs into 1 zip file. 

After collect logs, you can try below steps to resolve your current issue:

1. uninstall all AutoCAD/LT you installed

2. remove all files in below folders

  • /Library/Application\ Support/Autodesk
  • /Users/<your account>/Library/Application\ Support/Autodesk
  • /tmp

3. reboot your machine

4. download newest 2021 installer(it should be Autodesk_AutoCAD_2021.3_macOS.dmg) and install it again

 

Please contact us if the install still crash.

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