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AutoCAD 2019 for Mac Trial version quits

6 REPLIES 6
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Message 1 of 7
Anonymous
354 Views, 6 Replies

AutoCAD 2019 for Mac Trial version quits

Hi, I have MacOs High Sierra [10.13.6]. The AutoCAD 2019 trial version quits whenever I try to open a dwg or a dwt file (even if it is a template file include in the software or a dwg sample file downloaded from the Autodesk site.)

Any suggestion? 

Thank you

6 REPLIES 6
Message 2 of 7
maxim_k
in reply to: Anonymous

Welcome to Autodesk Forums!

Hi Balazs,

Does it quits or crashes?
Do you see crash report?
How do you open drawings? From Finder by double-clicking on DWG or from within AutoCAD itself?
Are you able to launch AutoCAD at least and see new drawing? Or everything end-ups with Welcome screen?


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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
Message 3 of 7
Anonymous
in reply to: maxim_k

Hi Maxim, 

 

It quits when I choose a file to open. No crash report.

I have tried every option to open a file: from within AutoCad (from welcome screen and from the file menu), double click and right click the file and choose the aplication.

I was not able to see/open any file in AutoCad. Quits righ after choosing a file to open.

Message 4 of 7
maxim_k
in reply to: Anonymous

Can you try to create new user account on your Mac in Users&Groups pane of macOS System preferences (do not use Guest account)? This is just for test - later you can delete it.
Login to the new account and test AutoCAD - does it crashes now?


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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
Message 5 of 7
Anonymous
in reply to: maxim_k

It works with a new User. Thanks for your help!

What can be the reason that it is not working with my original/default User name? 

Message 6 of 7
maxim_k
in reply to: Anonymous

I think you have permissions problem in your initial user account which is very hard to diagnose.

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Maxim Kanaev
Architect
MARSS

MacACAD | Linkedin

Etiquette and Ground Rules of Autodesk Community
Message 7 of 7
Anonymous
in reply to: maxim_k

OK, thanks!

All the best,

Balázs

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