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All users forced to switch to 2-step verification or check who has not yet switched. How?

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Message 1 of 7
rattlesnakeNo1
296 Views, 6 Replies

All users forced to switch to 2-step verification or check who has not yet switched. How?

Hi,

 

In the context of enhancing security measures within an organization, it's crucial to ensure that all users adhere to strict authentication protocols. Specifically, within the Autodesk portal, the question arises: Is there a method to mandate the adoption of 2-step verification for all users? Alternatively, is there a mechanism available for administrators to verify which users have transitioned to using 2-step verification? This inquiry is especially pertinent given Autodesk's apparent shift to exclusively support verification via authenticator apps.

 

Obviously, Autodesk now only offers verification via authenticator app:

https://www.autodesk.com/support/technical/article/caas/tsarticles/ts/3Bp5UUBONSPJoKVSLeAbAu.html

 

It’s not a bug – it’s an undocumented feature
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6 REPLIES 6
Message 2 of 7
DarrenP
in reply to: rattlesnakeNo1

No this cannot be done at the admin level

This only be done at the user level

https://www.autodesk.com/support/account/manage/use/security

You can add this to the idea station: https://forums.autodesk.com/t5/autodesk-account-ideas/idb-p/992 

DarrenP
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Message 3 of 7
Simon_Weel
in reply to: rattlesnakeNo1

Account Ideas don't exactly attract much attention. I created an idea that gathers a lot of ideas in a single phrase: Allow Administrators to manage all user settings.

Message 4 of 7

Hello @Simon_Weel 

 okay, I will confirm that as a solution. However, Autodesk already offers SSO. Thus, the two-step authentication can now be done for example via Microsoft Azure.

It’s not a bug – it’s an undocumented feature
Message 5 of 7
Simon_Weel
in reply to: rattlesnakeNo1

I've been playing with SSO but I'm no so keen on actually using it. It's adds another couple of keys in the chain and if a key gets broken, the whole Autodesk environment grinds to a halt. So we'll stick with signing in with a user name / password...

Message 6 of 7
The_Angry_Elf
in reply to: Simon_Weel

SSO is the way to go for sure. Just as long as they allow you to use it where you need to.

I'm allowed to use such for our Adesk apps, but not our reseller's training portal and a few other applications where I have to manually input or import by way of a spreadsheet.


Cheers,

Jim O'Flaherty
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Message 7 of 7

The topic is already marked as resolved, but I've just noticed a problem. Essentially, I was able to successfully test SSO. However, our key users have two accounts: one account for daily work and another account with more permissions for administrative tasks. When I try to log in the test user via the Autodesk ID, I receive an error message saying my other user (which I am also logged into Windows with as a domain user) is not authorized for login. But I actually want to log in the test user. Then I get this message (here it's my default user - not the test user previously entered for the login):

 

rattlesnakeNo1_0-1708070749608.png

 

 

 

 

rattlesnakeNo1_0-1708067690928.png

 

It’s not a bug – it’s an undocumented feature

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