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Message 1 of 3
Anonymous
192 Views, 2 Replies

Activation

I recently purchased AutoCAD LT 2017 for one of our employees.  I’ve successfully installed it, but I can’t get it to run.  It tells me I have to “Sign in as a different user” and then shuts down.  What am I doing wrong?

2 REPLIES 2
Message 2 of 3
Mark.Lancaster
in reply to: Anonymous

@Anonymous

 

Welcome to the community...

 

You have a term based license and authorization is done through a specified Autodesk ID. At this point the application is not assigned to that given Autodesk ID/named account. Which means the contract manger for your subscription needs to log into their account, un-assign the product from their account and then assign it to your Autodesk ID. Are you the contract manager for your subscription or is someone else assigned that role?

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 3 of 3
Anonymous
in reply to: Mark.Lancaster

Thanks, Mark.  Turns out Autodesk had not added my purchase of AutoCAD to my account. I figured out that my user had to be a registered user with Autodesk, and then assign the license to him.  Apparently stand-alone licenses aren't really stand-alone after all. It also appears to mean "subscription" which I suppose cannot be avoided these days.  sigh.

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