3ds MAX, activation error 400

[Anonymous]

Greetings, 

I have been having difficulties with activation of 3ds max, 2016 with my student license due to error 400. I have been unsuccessful in both methods I found on Autodesk community. Never before I have had any issues with licensing my student versions of either autoCAD or 3ds MAX.

Could you please send me my activation code for 3ds max 2016?

It is shame that the code is no longer attached to the mail with serial number you get after ordering software.

I would really appreciate your earliest respond.

Best regards, Ziva

FAILURE METHOD 1, 

FAILURE METHOD 2, 

ERROR 400, 

[Otto · Accepted solution]

Hello ziva.pecenko and welcome to the Autodesk community!

If you’re having trouble with the activation email, please note that sometimes the email can be accidentally routed to your spam or junk folder. Please check there.

Also, please note that you should be able to access your download and activation information by logging into Autodesk Accounts.

If you cannot access software in your account and need to download it now, please go to the Virtual Agent.

If none of those items helped, please submit a support request as follows: 

Students should request to have the confirmation email resent via this form.

If you are having trouble with your Autodesk Account or an eStore purchase, please visit our order support page where you will be able to chat with a representative or submit a support request.

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