verification email

[Anonymous]

Hi, I created an account but it says that I need to click the link in the verification email.  But I haven't recieved any email from you.  I kept trying to resend the email but still nothing appears in my email.

[Anonymous]

I also just created an account, and the email has not shown up after numerous attempts at resending it.

[Anonymous]

Numerous times tries, click for resend link and waiting days and it never arrives.

It happens on two completely different accounts
rossi@amu.edu.pl
wpk@amu.edu.pl

Folder SPAM etc. thoroughly, heavily inspected and nothing. Emails from other vendors of academic software arrives as usual.

EDIT. What's curious, notofication emails from Autodesk forum arrives instantely, but verification email ... propabely goes to Black Hole 🙂

😕

[Anonymous]

Hi! I am also having this problem. I have not received any e-mail for the license of Maya. Hoping for a fix as soon as possible because my Maya is close to expiring (2 days) and I really need it for schoolworks. 

[leowarren34]

@Anonymous 

If your license is expiring you'll need to request a new version: https://www.autodesk.com/education/free-software/maya

If you don't get an email all serial numbers can be found at: http://manage.autodesk.com

[Anonymous]

Same happens to me. I created an account, but I did not receive any confirmation email from Autodesk. I resent it twice, still nothing

[Anonymous]

still nothing happened sir

[leowarren34]

@Anonymous Are you getting forum emails?

If you are I'd next try education support as they can look into your account:https://www.autodesk.com/education/support

[Anonymous]

Hey,

facing the same problem, I did not find any link on my mail even after trying to resend mail 10 times.

also checked spam nothing is there too.

please help.

my mail id is vineet.m45@gmail.com.

Thanks 

vineet

[geraldM2LJ3]

Hello,

Same problem. I created an account, but I did not receive any confirmation email from Autodesk. I resent it twice, still nothing since yesterday.

[Anonymous]

Hello, I'm having a similar issue. I changed my email and have yet to receive the verification email. I tried following the support options but in order to get in contact with support I needed to sign in which I couldn't do since I'm not verified. please advise.

[leowarren34]

Hi @Anonymous,

Have you checked spam and any firewall settings?

Is this a personal or work email?

[Anonymous]

Yes I've been checking spam often. The email I'm trying to use is my school email.

[natasha.l]

Hello @Anonymous, 

I am sorry to hear you are having issues with the email verification process. I have listed some helpful tips you can follow or if you prefer you can reach out to support step #3. 

1. Please check the spam / junk folders.  The sender email is:   noreply@autodesk.com

2. If your email has a typo or does not meet or character restrictions, please conduct the following:

1. Login to: https://accounts.autodesk.com/Profile/Security.
2. Click on "Change Email" correct the email or try another email address 
3. Update the Email ID to a valid one. You will receive an email sent to the "changed" email account for verification
4. Otherwise, click on the "Verify Email" button next to the "Change Email" button
5. Check the email account for the verification email 
6. Click on the link received in the email
7. Proceed to login to the application

3. If you are still encountering issues please contact customer service for account assistance 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[natasha.l]

Hello @Anonymous, 

Just checking in with you, hope you were able to resolve this & verify your email. Let me know. 😊

[Anonymous]

Hi, i didn't receive the verification mail. I resent it and still nothing. help pls

[natasha.l]

Hello @Anonymous, 

Have you tried the steps posted above yet? 

[Anonymous]

yes

[natasha.l]

Hello @Anonymous, 

Please contact customer service for further assistance regarding email verification. 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

del

[Anonymous]

Hi. I did't received confirmation email too (checked spam folder, etc.) and can't contact Autodesk support, because to do that, my email address must be confirmed 

P.S. Received "Welcome to the Autodesk Community" email (so my email provider doesn't block Autodesk), but this is not confirmation email.