@Anonymous and @Anonymous
Unfortunately, this is mainly a peer to peer network where users are assisting other users like yourself. We have no access to your information and/or troubleshoot issues related to not receiving your confirmation email.
Are you students? or is this a paid version of license/account? If this a related to a student account you will need to contact the Educational Support Team. If this is for a commercial/paid license, than contact Autodesk here.
Are you looking to download your software, if yes please follow these steps:
Download and install per:
1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product
Mark Lancaster
& Autodesk Services MarketPlace Provider
Autodesk Inventor Certified Professional & not an Autodesk Employee
Likes is much appreciated if the information I have shared is helpful to you and/or others
Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.