verification email

[Anonymous]

Hi, I created an account but it says that I need to click the link in the verification email.  But I haven't recieved any email from you.  I kept trying to resend the email but still nothing appears in my email.

[Anonymous]

Hi, I'm having the same problem! I've been waiting for a week on the email and I really need it. I have an Education email, by the way. It's IGONZALE8@art.edu . 

Thanks!

[Anonymous]

same problem, i created an account but it says that I need to click the link in the verification email, but it doesn't work. I need to download autocad with the student free license

[Mark.Lancaster]

@Anonymous

Welcome to the community...

This is a volunteer peer to peer network where users are assisting other users like yourself.  We have no access to your information and/or troubleshoot issues related to your email verification.  Please contact the Autodesk Educational Support team >>here<<.

However you can download and install your Autodesk product from the Virtual Agent.  At least you can get it download while you wait for your account issue to be resolved.

Download and install per:

1. Access the Autodesk Virtual Agent and follow the download links to your product.
2. Download all of the parts (some applications only have a single part to download) for your product first. Do not continue until all of the parts have fully downloaded.
3. Navigate to your download folder location and extract (double click) part _001_00X.sfx.exe (or the single file download).
4. In a few seconds the extraction will start and prompt you to extract to C:\Autodesk.
5. Once the extraction is finished, the installation will automatically start.
6. Follow the installation steps for your product

[Anonymous]

I'm experiencing the same problem of not receiving a verification email and I've tried resending it and still nothing.

[Anonymous]

im having same probem clicked for like 10 times ty 🙂

[Anonymous]

The same thing is happening to me and I don't know what the problem is. I keep trying to send the verification email but nothing arrives at my email account.

[Anonymous]

[Anonymous]

I am also having the same problem. I created an account and was instructed to respond to a verification email that was supposed to be sent to my email, but I have not received an email yet. I have been clicking on the "resend" button since yesterday, but to no avail.

[Anonymous]

Same problem, i tried 'resend email' many times but nothing changed. My mail adress is osg@anadolu.edu.tr 

Thank you.

[Anonymous]

I have the same problem, verification e-mail not received.

[Anonymous]

The same problem here with istavrim@ece.auth.gr account

Cannot recieve the verification mail

What can i do?

I cannot even contact the education community since i have no account...

[Anonymous]

Hi, I'm having the same problem as the OP, I am not receiving any verification email, and I urgently need some files from my gallery. I'm using a student license, but I'm 100% sure it has not yet expired.

[lynn_zhang]

Hi @Anonymous

Sorry to hear about the issue with your student license. Could you please contact Autodesk Educational Support team >>here<< for assistance? Thanks!

[Anonymous]

Me and a couple other students are also having the same problem. The verification email hasn't been sent. It would be great if you could fix our problem. Thank you.

[Anonymous]

Hi, I am having the same problem here. I try to download under student license

[Alessandra.G]

Hi @Anonymous,

Please get in contact with our dedicated Education Support here.

Regards,

[Anonymous]

I have the same issue with verification.  The system will not send an email no matter how many times you hit RESEND.   I have used the account previously. 

garness6417@fvtc.edu

Thanks for your help. 

[jeffrey.sin]

Hi @Anonymous,

Welcome to the Community. As indicated above, kindly contact our Education Support team directly here for further assistance on your account.

[ryan6565]

i signed up for the trial version of 3ds max got 2 confirmation emails but when i set up my autodesk account the software is not available anywhere for download.

[natasha.l]

Hello @howellryan65,

You can download product via the Autodesk Virtual Agent as well. 

• Log in as an Administrator 
• Temporarily disable your Antivirus software & Firewall 
• Temporarily disable UAC 
• Download all of the parts Autodesk Virtual Agent
• Locate the download folder and extract (double click) part _001_00X.sfx.exe. If you have a permission issue right click and select, Run as administrator 
• Files will be directed to C:\Autodesk
• Follow the prompts to install the program

Please keep us posted on your progress, thank you. 

I hope this answered your question or resolved the issue, if so please click Kudos or the "thumbs-up!" Did my response help resolve the issue? Please "Accept As Solution" to help others in the community.