User - David Topping?

User - David Topping?

Anonymous
Not applicable
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Message 1 of 3

User - David Topping?

Anonymous
Not applicable

Here's a new one....On my Autodesk account, user page, if I modify or add a user and submit, the following user gets added:

 

erroruser.PNG

No idea who he is, he sure isn't employed here, so I have to keep removing him.

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Message 2 of 3

Mark.Lancaster
Consultant
Consultant

@Anonymous 

 

This has happened to a few in the past..  If this is not an employee of your subscription let Autodesk know.

 

https://knowledge.autodesk.com/contact-support/account-management/managing-user-access

 

Update:  Also that email syntax indicates that individual never accepted the email invite and their account has gone into limbo.

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 3 of 3

Anonymous
Not applicable

I just saw the same thing today in my user management tab. It wasn't there when I logged in, then I deleted an extraneous user(Had added myself twice under two eMail addresses. Then went to the edit access for my user account to make sure the licenses for all my tools were assigned to me and when I closed that screen out, that David Topping user was there under my user account! It would be great for Autodesk to reply to this so we know whether this is some placeholder "Quasi-user" account or bug in their database or whether this is some prolific hacker, which I now doubt based on the frequency of occurrence and the impossible eMail address. Still, it would be good to hear straight from AD about this. I'm a new user and thought I was being "Live Hacked"!