Serial number is not valid

[Anonymous]

Hi,

I'm using AutoCAD LT 2014 in Computer 1. My office's management transfer Computer 2 to me,  so I uninstall the AutoCAD in Computer 1 and install in Computer 2. But when I try to active my license. It's said "The serial number you entered is not valid. Try again.(1)." 

* Serial No & Product key entered correctly. No mistake. 

* Kindly find the attactment for your references. 

Please help. Thank you so much. 

Regards.

Michelle 

michelle@bissb.com.my

[jeffrey.sin · Accepted solution]

Hi @Anonymous,

Welcome to the Community. We had to edit your post to remove the attached screenshots as they contain your serial number information which is a private information and you should not post it publicly.

In any case, for your activation error, kindly refer to this link regarding Error: "Invalid serial number" (standalone activation) for the possible reasons behind the error.

Additionally, we recommend that you submit an activation request to our activation team by visiting our Contact Us page, then from there, click on Activation & Registration -> Activating a Product -> Online Activation Errors -> Activation & Registratoin Support (Submit a Case).

Thanks,