Hello dclark41 and welcome to the Autodesk community!
It looks like you need help uninstalling - or have issues that may be addressed by uninstalling - an Autodesk product. Community members with similar questions found the following article(s) useful: The following article(s) should help you resolve the problem:
Uninstalling a Product
Once your product is uninstalled, please try
downloading your Autodesk Software using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)
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