Maya 2017 installation error

Maya 2017 installation error

Anonymous
Not applicable
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Message 1 of 3

Maya 2017 installation error

Anonymous
Not applicable

Tried many times but it still won't work for me I am a student trying to install it on my laptop.

 

 

 


This is a public forum, please refrain from posting serial numbers or personal information


Edited by
Discussion_Admin

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natasha.l
Alumni
Alumni

Hello @Anonymous,

 

I have reviewed your log and I see you tried a streaming installer. If you want to try a more effective method called browser download. 

 

  1. Conduct a Clean Uninstall of the program use MSfixitTool to complete the uninstall 
  2. Log in as an Administrator 
  3. Empty your TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter 
  4. Temporarily disable your Antivirus software & Firewall
  5. Temporarily disable UAC:  Windows 7 , Windows 10 
  6. Use Browser Download Method from Autodesk Account or via the Autodesk Virtual Agent (download all the parts)

Let us know how it goes. 

 

Please "Accept As Solution" if a reply has helped resolved the issue or answered your question, to help others in the community.

 

 



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Message 3 of 3

Mark.Lancaster
Consultant
Consultant

@Anonymous

 

Welcome to the community...

 

Although you were probably unaware of this, but when you post or share stuff here, please make sure it doesn't include your personal information such as your serial #. This is a world wide user forum and that type of info should not be included in your posting. Granted the installation log file helped us to determine your root cause (but it did contain your serial #)... So in the future remove or blur it out before posting. I will have the moderator remove it in order to protect your information.

 

I'm seeing two things in your log file..

 

This one and you are faced with this problem..  A 1603 failure on a core Autodesk product..  Not good.  Smiley Sad

 

See @TravisNave and my information in this posting.   Some users have had success in reinstalling Windows but that's not really a viable solution.   If something does work for you please let us know because to this date no one has indicated any success in getting over the 1603 error on a core product installation.

 

 

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.