License export problem

[Anonymous]

I am trying to transfer a AcadLT 2015 stand alone license to another computer.  When I launch LTU and try to sign in, it takes me to the Activation screen.  I activate the product and finish and it takes me back to the original screen.  It goes through this loop never getting to a sign in screen or export screen, just continually activating the software.  Any ideas how to transfer this license?  Also, I purchased this from a reseller several years ago.

[natasha.l · Accepted solution]

Hello @Anonymous, 

Welcome to the community. You don't need to use this tool to transfer your license you can also try the steps outlined below to completely remove the application on the existing device. I hope this helps. 

1. Copy the installation media files & place them on the new device you wish to install the application on
2. On the existing device conduct a Clean Uninstall of the previous installation & use the MSfixitTool to complete it

Install on the desired computer: 

1. Check the system requirements before installing
2. Reboot the computer, make sure apps are not auto running in the background 
3. Log in as Administrator (check your permissions, full control) or create a new profile
4. Make sure you have a strong connection & good internet speed 
5. Clean out the TEMP folder. To open the TEMP folder, type %TEMP% in the address bar of Windows Start Menu and hit Enter (Windows)
6. Temporarily disable security settings like Antivirus, Firewall & UAC on your Windows operating system
7. Run the Setup.exe file within the installation media folder located C:\Autodesk\AutoCAD_2015...

Let us know if you have any questions. 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[Anonymous]

That worked.  Thank you very much.