launch autocad 2020 it always have an error: Crash report

arnonkyle.balita.p · ‎02-26-2022

When I launch autocad 2020 it always have an error, in report contents: acminidump.dmp ,dmpuserinfo.xml and dumpdata.zip what should I do?

***THE POST TITLE HAS BEEN EDITED FOR CLARITY***

mdavis22569 · ‎03-03-2022

Share the dumpdata.zip

However I'd also do a Reset to Default and test it

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Mike Davis

arnonkyle.balita.p · ‎04-05-2022

this zip file is one of the errors that I received when I start launching the app.

mdavis22569 · ‎04-06-2022

This is part of your issue:

Card name="NVIDIA GeForce GT 630M" driver="22.21.13.8165"/>

Using a 10 year old card:

The GeForce GT 630M was a mobile graphics chip by NVIDIA, launched on March 22nd, 2012.

It's not certified for Autodesk products currently (and I don't believe it ever was)

You can try starting it without the hardware accelerator, but likely you'll need to update this PC

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Mike Davis

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