inaccessible license from AutoCAD Plant 3D

[cogoke]

My AutoCAD Plant 3D can't access my license as I recently renewed it as you can see from the screenshot attached.

Some weeks before the expiration date I have been getting a warning sign of account logoff if I don't connect to internet. I have unrestricted internet access to the site and cant fashion out what the problem could be.

Please I need support as my work is temporary shut down.

Best Regards

Cyril.Ogoke

PMB-5151, East west expressway,

Port Harcourt, Nigeria

Cell: +234-80-36740889  +234-80-57001787

Ext:4754

[natasha.l]

Hello @cogoke, 

I recommend verifying that all product updates including licensing updates are applied from your Autodesk account. 

Also set exceptions to your network to allow Autodesk urls to pass through, "Which URLs/Protocols need to be allowed for Autodesk Subscription Licensing". 

Please "Accept Solution" if a reply or replies have helped resolve the issue or answered your question, to help others in the community.

[mdavis22569]

@cogoke 

About the error itself:

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/The-re...

 Which as Natasha posted requires those URL's