Help with Serial Numbers

[Anonymous]

@AutodeskHelp Hi, I’m looking for help with the serial number on our 4 copies of AutoCAD

@Anonymous Hi there, did you need help locating the serial number? Or activating? See if this article can help you: https://autode.sk/2DZ0cgl You may also want to reach out to our Licensing and Installation experts: https://autode.sk/2B0G6kr ^DYR

@AutodeskHelp I have the serial numbers and the products were activated and the software in use at one time. Now they are not showing up when I enter them to get a subscription discount

@Anonymous Thanks - You will need to reach out to our installation and licensing experts to figure this out and see why they are not coming up: https://autode.sk/2B0G6kr ^DYR

[mdavis22569]

Did you get your software from a reseller or the Autodesk Online store?

If you're the contract manager what do you show in the Account manager?

https://manage.autodesk.com/cep

(don't share an image if you see a serial number listed)