Cannot Install

[Anonymous]

I have my AutoCAD 2011 I bought from you and trying to install it on my new computer.  I typed in the serial number and product key YOU gave me with the program, and it says "wrong serial number".  What is going on?

[lynn_zhang]

Hi @Anonymous Welcome to Autodesk Community!

For licensing assistance, please contact the Activation and Registration team through our Contact Support page. Click "Ask AVA" and follow the steps to chat with an agent or create a case.

[Mark.Lancaster]

@Anonymous

Adding to @lynn_zhang information..

Although Lynn is from Autodesk and assisting you..  Please keep in mind for the future this is mainly a peer to peer network where users are assisting other users like yourself.   Meaning we the users didn't provide the serial # or information to you..