Cannot access AutoDesk Account (old email)

Cannot access AutoDesk Account (old email)

jmorinEM2UJ
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Cannot access AutoDesk Account (old email)

jmorinEM2UJ
Community Visitor
Community Visitor

My AutoDesk account login is an old work email that was de-activated and I cannot remember the password.  I therefore cannot reset my password to access my account since the email on my account no longer exists.  All I have is a subscription # which is active because it just auto-renewed.

 

I have called the one support number and the recording simply re-directs me to on-line support.  I need to talk to a real human. 

 

How can I do this?

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Message 2 of 3

h_s_walker
Mentor
Mentor

Try contacting support. The link is below

Contact Customer Support | Autodesk Support

 

 

Howard Walker
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pendean
Community Legend
Community Legend
... or contact a reseller in your region https://www.autodesk.com/partners/locate-a-reseller
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