Can't not access my software for download

Can't not access my software for download

Anonymous
Not applicable
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Message 1 of 4

Can't not access my software for download

Anonymous
Not applicable

I purchased autocad lt 2016 yesterday and all I get when I go to download is "

We are experiencing some technical issues. Not all Products & Services are available at this moment. Please try again later.
 
What the hell? It's been two days?  Any ideas?
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357 Views
3 Replies
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Message 2 of 4

Otto
Alumni
Alumni
Hello mikeinjoplin and welcome to the Autodesk community!

It looks like you need to find out more about downloading or re-downloading software, or are having issues that may be resolved by re-downloading.

For Windows users, before downloading products on Windows 10, please check that the product is compatible.

For general information about downloading or re-downloading (including eligibility), Community members with similar questions found the following article(s) useful:

Download Finder

Previous Versions of Autodesk Software

Download Methods

Find Your Eligibility for Previous Versions of Autodesk Software

Oftentimes installation and/or download issues can be addressed by using a different download method, or by downloading directly from the Autodesk Virtual Agent. Community members with similar issues found the following article(s) useful:

Software & Downloads

Downloading Previous Versions of Autodesk Software Using the Virtual Agent (Please be sure to disable your firewall and anti-virus before downloading)

Performing a Clean Uninstall

If this information was helpful, please consider marking it as an Accepted Solution by clicking on the "Accept as Solution" link, below. Taking a moment to do this will help others with similar questions find useful answers. Thank you!

Kudos (click on the link or the "thumbs-up!" icon), are also gratefully received! (Even a bot likes praise.)

If this answer missed the mark, please let us know so that other community members can lend a hand. Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs.


I'm a software-based HelpBot, designed to provide the information you need to get up and running with Autodesk products—any time, day or night. Your feedback will help train me to deliver more accurate and helpful answers. Thanks in advance! Also, please note that I'm only set up to respond to the first post of a topic, not to any replies. Thank you!

Helpful links: Find Serial Numbers and Product Keys | Find Downloads and Service Packs | Activate Autodesk software
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Message 3 of 4

Anonymous
Not applicable

This information does not help. The issue is that there is no option to download any software, transfer licenses, or do anything involving products and services:

 

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Message 4 of 4

Anonymous
Not applicable

It turned out to be "a problem with my account", which Autodesk corrected without explanation after two days.

 

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