BUG: website crash when I try to add student profile

[m.savazzi]

When I follow the instructions on the student part

I get:

Unexpected Application Error! Cannot read properties of undefined (reading 'address')

TypeError: Cannot read properties of undefined (reading 'address')
    at DA (https://cfp-mfe-prd.autodesk.com/mfe-edu-verification/current/static/js/main.js:205:1863390)
    at yi (https://prd-cfp.autodesk.com/cfp-vendors/current/main.js:41:60187)
    at ks (https://prd-cfp.autodesk.com/cfp-vendors/current/main.js:41:119101)
    at wc (https://prd-cfp.autodesk.com/cfp-vendors/current/main.js:41:108361)
    at mc (https://prd-cfp.autodesk.com/cfp-vendors/current/main.js:41:108289)
    at yc (https://prd-cfp.autodesk.com/cfp-vendors/current/main.js:41:108152)
    at ic (https://prd-cfp.autodesk.com/cfp-vendors/current/main.js:41:104991)
    at ac (https://prd-cfp.autodesk.com/cfp-vendors/current/main.js:41:103547)
    at E (https://prd-cfp.autodesk.com/cfp-vendors/current/main.js:50:1414)
    at R (https://prd-cfp.autodesk.com/cfp-vendors/current/main.js:50:1946)

[jchastant]

Same problem here.

[yurianaapac]

Same

[zeiderfc]

Same

[yasincotursa]

same

[jnovar2]

Same 😕 

[Simon_Weel]

You all better create a Service Request?

Contact Customer Support | Autodesk Support

[ftejerinaN84UA]

Same

[ok230142]

same

[nathan_renner458 · Accepted solution]

Try doing it on an incognito tab, that worked for me after talking with support.

[72873275]

Did not work on me 

[221057351]

yes same

[s221110870]

didnt work out for me

[20729233]

Have you found a way to solve the issue? Currently going through the same problem.

[garnettandrei_dalagan]

Has this been resolved yet? I'm currently facing the same problem.

[mari.shimode]

Hi @garnettandrei_dalagan, welcome to the Autodesk Community. Since this topic has been marked as solved, would you or anyone who encounter the same issue create a new topic so you can receive support from the community? Thank you.

[gangadharangadi]

Same

[mari.shimode · Accepted solution]

This issue has been fixed. Please access the Education Community page again to apply for an education license. Apologies for any inconvenience caused. I'm marking this reply as an accepted solution so the community is aware that the issue is now resolved.