Unable to Synchronize Model

[vaughan.giles7AGEV]

Love Infraworks - its inability to explain why something won't work always gives me fuzzy feelings!

Not only is it the fastest piece of software on the planet, it's ability to sync files is fantastic!

Jokes aside, how do I get around these issues kind folk?

[ToddRogers-WPM]

What version are you using? Are you trying to sync to BIM 360?

[vaughan.giles7AGEV]

Infraworks 2020.2 - yes syncing to BIM360.

[Karsten.Saenger]

Hi @vaughan.giles7AGEV ,

I am wondering if there are errors in the log files under %appdata%\Autodesk\Autodesk InfraWorks\logs.

What I notice from the screenshots is that the cloud model was changed and you also made changes to the locally cached model. I believe that's where the error appears. Is someone else editing these proposals?
I suggest to test the following:

• Create a new proposal3 and proposal2 as a copy in your local model
• Synchronize the cloud model changes to your local model to get the lates version
• Synchronize your proposals 2 and 3 copy to the cloud as separate proposaly - or: try to merge the just created copied proposals to the just updated from the cloud

Regards,

Karsten.

[vaughan.giles7AGEV · Accepted solution]

Interestingly, as it happens the error corrected itself - I simply attempted the same process three times and then it decided to magically work!

As for the model, yes there is one other person also working on the model, making changes. I figured this software is capable of sending/receiving changes to models via BIM360 - it would seem that there are some very simple limitations that the software has and is incapable of processing?

"hint: Updates were rejected because the remote contains work that you do
hint: not have locally. This is usually caused by another repository pushing
hint: to the same ref. You may want to first integrate the remote changes
hint: (e.g., 'git pull ...') before pushing again."

"Git output:
Falling back to patching base and 3-way merge...
Auto-merging exploded/ROADS/0
CONFLICT (content): Merge conflict in exploded/ROADS/0
Patch failed at 0001 Merged undo stack
Resolve all conflicts manually, mark them as resolved with
"git add/rm <conflicted_files>", then run "git rebase --continue".
You can instead skip this commit: run "git rebase --skip".
To abort and get back to the state before "git rebase", run "git rebase --abort".
error: Failed to merge in the changes.
hint: Use 'git am --show-current-patch' to see the failed patch"