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Autodesk Infraworks not display anything

ivanmhanif98
Participant

Autodesk Infraworks not display anything

ivanmhanif98
Participant
Participant

Hi, i am Ivan. I just reinstall my infraworks and i found error when i was try to start the software from the shortcut or by open .imx file (literally infraworks file format). Anyone can help with this problem? Thank youScreenshot_2.png

 

Screenshot_4.png

 

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Karsten.Saenger
Autodesk Support
Autodesk Support
Accepted solution

Hi @ivanmhanif98 ,

 

I have seen such error before, it was also posted in the forum by others.

Usually, it's a graphic problem caused by an Intel HD graphic device. For some users it helped to switch from a VGA cable or adapter to HDMI or DVI.
Sometimes the issue was caused by a docking station and for another user it was solved by updating the system BIOS.

 

Regards,

Karsten.



Karsten Saenger
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ivanmhanif98
Participant
Participant

Oh i see
And i try some solution in my graphic card and it works.
Thanks sir @Karsten.Saenger 

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