suddenly upload not finished 😞
i try different browser - Chrome and IE
try used old UI,
but without success
see video - attempt upload small and than large file
Solved! Go to Solution.
Solved by Bud_Schroeder_ADESK. Go to Solution.
Hello, thanks for quick reply. I was clean all "360" cookie and try another PC for upload - still the same result.
Here is video:
No Error message displayed, just ProgressBar "freeze" or return back...
Hi Stepan,
I have heard back from the team. We need you to collect some data for us. Take a look at the following steps. Note these steps are for Chrome.
How to capture HAR files in Chrome
Steps:
Go into the the folder that you are uploading to in A360.
Click F12 to open the developer window.
Click on the Network tab.
Now start the upload of your file in question.
Right click in the area that you see the data from the developer window and select "Save as HAR with content."
Then share that file with us.
Note that you may want to zip up the file first to compress it.
Thanks in advance for ding this for us and please let us know if you have any questions about this.
Hi Bud, other file type (e.g. DWG) can not upload too.
here is HAR file http://a360.co/2cFjRl5
Stepan
Hi Bud,
Something has changed ?
I try again this: I used two buttons in Chrome Developer view (F12) > Network > Context menu: Clear browser cache and Clear browser cookies, & restart computer and now upload finally running.
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