Project access issue after single user to team migration

Project access issue after single user to team migration

r_goulter
Enthusiast Enthusiast
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5 Replies
Message 1 of 6

Project access issue after single user to team migration

r_goulter
Enthusiast
Enthusiast

Several of my projects which were migrated from single user to team recently are no longer accessible. The projects are showing. However, when attempting to open the project, the folders and designs flash up momentarily then reverts to the project name only.

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Accepted solutions (1)
394 Views
5 Replies
Replies (5)
Message 2 of 6

shah_fashal
Autodesk
Autodesk

Hi @r_goulter 
I am from the Autodesk Fusion team .

Can you please provide your hubid and email address associated with your hub on Private message . Will check and provide the best possible solution.
Hub id - a unique identifier of your hub .
For example if my Hub URL is https://yopmail7721.autodesk360.com/g/all_projects/shared . Then my Hub Id is yopmail7721 . 

Thanks,
Shah

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Message 3 of 6

r_goulter
Enthusiast
Enthusiast

Shah, Please advise how to send Private message.

 

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Message 4 of 6

vishal_pore
Autodesk
Autodesk

@r_goulter : On the top left of the forum, there is a message icon. Click on the icon and you can send direct message. You can send the message to shah_fashal

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Message 5 of 6

rajat_mehtaL58QJ
Autodesk
Autodesk

@r_goulter
The team has fixed the issue
 can you please check and confirm ?

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Message 6 of 6

r_goulter
Enthusiast
Enthusiast
Accepted solution

Shah,

Confirm that projects are now accessible, thanks.

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