Old Shared Files are now Read Only after Moving to New Hub

Old Shared Files are now Read Only after Moving to New Hub

103597699
Observer Observer
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Message 1 of 4

Old Shared Files are now Read Only after Moving to New Hub

103597699
Observer
Observer

Hi, I'm looking for some clarification or help here. I just moved to the new Hub, and all my projects moved over. However, lots of my oldest projects which I'm still working on were transferred from an old school account to my current university one, and those projects are still classified as being under that account's ownership and not my current one, which has locked them as read only. The problem here is that I can no longer access that old account as it's license has long since expired, as would it's trial, and I can't sign in to it because I don't know the password, and don't have access to the old school email it's linked to to change said password. 

 

Fusion read only.PNG

 

The official page for the new hubs said that you'll be able to see other people's shared projects as read only for 30 days until they upgrade too, but since this old school account won't upgrade, what will happen to these old projects? I really don't want to lose them as I'm still working on them, but how can I save them and keep working on them? 

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Message 2 of 4

alexlabour11
Observer
Observer

i had the same issue it went away after a while. i guess it needs to update all your files

 

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Message 3 of 4

akshay_kakade
Autodesk
Autodesk

Hello @103597699 ,
Please refer Article for topic "single storage users upgrade to a Fusion hub" - Moving everyone to fully featured hubs in Autodesk Fusion
Once all projects owned by you are successfully Moved to Fusion Team, design stored in projects are editable for you.

Regards,
Akshay Kakade

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Message 4 of 4

rajat_mehtaL58QJ
Autodesk
Autodesk

Hi @103597699 ,
I am from the Autodesk Fusion team .
Please share the email id associated with your hub which is in readonly in private message with me . 
Thanks,

Rajat

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