file in fase di caricamento - file loading

file in fase di caricamento - file loading

estseitre
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Message 1 of 7

file in fase di caricamento - file loading

estseitre
Community Visitor
Community Visitor

come faccio a cancellare file che non si vedono nella lista?   Si vede solo il nome e una ruota che indica un caricamento che non avviene mai anche a distanza di ore

Grazie

[Translated]

how do i delete files that are not visible in the list? you only see the name and a wheel that indicates an upload that never happens even after hours

Thanks

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Message 2 of 7

CGBenner
Community Manager
Community Manager

@praise.tomWX9P2 

Do you have any ideas on this question, or do you know who might be able to help?

Did you find a post helpful? Then feel free to give likes to these posts!
Did your question get successfully answered? Then just click on the 'Accept solution' button.  Thanks and Enjoy!


Chris Benner
Community Manager

Message 3 of 7

praise.tomWX9P2
Autodesk
Autodesk

Hi @estseitre 
Sometimes the file that shows is from the cache folder. Can you please uncheck the view offline cache as shown

praisetomWX9P2_1-1741615499452.png

 

 

If the file shows still uploading this might occurs since the file stuck in the upload Queue.  Could you please try solution in the following article
File stuck in upload queue in Fusion

Regards

Praise Tom
Message 4 of 7

CGBenner
Community Manager
Community Manager

@estseitre 

Hello!  Did the information provided answer your question? If so, please use Accept Solution so that others may find this in the future. Thank you very much!

Did you find a post helpful? Then feel free to give likes to these posts!
Did your question get successfully answered? Then just click on the 'Accept solution' button.  Thanks and Enjoy!


Chris Benner
Community Manager

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Message 5 of 7

estseitre
Community Visitor
Community Visitor

Non accetto perche non mi avete aiutato a risolvere il mio grande problema....Assistenza PESSIMA

I don't accept because you didn't help me solve my big problem....TERRIBLE assistance

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Message 6 of 7

CGBenner
Community Manager
Community Manager

@praise.tomWX9P2 

Is there any other suggestion you might have for @estseitre ?

Did you find a post helpful? Then feel free to give likes to these posts!
Did your question get successfully answered? Then just click on the 'Accept solution' button.  Thanks and Enjoy!


Chris Benner
Community Manager

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Message 7 of 7

praise.tomWX9P2
Autodesk
Autodesk

Hi @estseitre 

Sorry to hear that the suggestions didn't help.
In general the files stuck in upload Queue is resolve by the following article File stuck in upload queue in Fusion
If the solution didn't help please rename the Autodesk Fusion 360 folder with the following directory
Windows: C:\Users\ <
username> \AppData\Local\Autodesk
Mac:  users/ <username> /Library/Application Support/Autodesk

Praise Tom