I have seen similar posts that Autodesk support have managed to solve. We are desperate to regain access to our data. As we are a none profit, high school FRC robotics team we utilize education licenses which have no support contracts. All has been well for 7 years but now after transferring from A360 to a Fusion Team as instructed by Autodesk we have lost access to or project folders.
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hi, pls let us know the hubID of your old and new hub.
Hi Dave - apologies for the delayed update on this thread.
I heard back from the engineering team that was looking into this project transfer issue and you are good to trigger the transfer again. You may need to include the checkbox of "delete cross-project references" in the transfer dialog, if they exist (or designs could be brought under the same project before transfer).
Thanks, and please let me know your results!
Hi Dave,
The team got back to me again - and the project and security groups look OK. I've asked them to review one more time based on your note above, but I wanted to reach out and verify with you that things are OK with the project in hotmail409172.autodesk360.com.
Thanks Dave!
To close the loop here, this has been resolved and required a correction by the engineering team.
Thanks Dave, appreciate the detail provided so we could get this resolved!
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