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View on Web not working

7 REPLIES 7
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Message 1 of 8
Anonymous
1505 Views, 7 Replies

View on Web not working

Hi there,

Im am very new to Fusion and have just started the training lessons. I am currently on lesson #6 which is "fusion team and sharing".

 The lesson has brought me to the "view on web" feature but when I open it I am unable to use any of the buttons or features on the web browser. Its kinda like it is frozen but still able to move my cursor around. The only feedback I get is when I point my cursor over the little orange bullseye dot at the bottom and it changes from the arrow to finger, however, clicking it doesn't do anything.  I've tried this both in Chrome and Microsoft Edge browsers.

Any insight would be helpful, 

 

Thank you

7 REPLIES 7
Message 2 of 8
ryan.bales
in reply to: Anonymous

Hi @Anonymous,

 

Can you upload a photo of what you are seeing?



Ryan Bales
Fusion 360 Product Support
Message 3 of 8
Anonymous
in reply to: ryan.bales

I'm a different person but having the same problem. I've tried both chrome and Microsoft Edge.

Message 4 of 8
Anonymous
in reply to: ryan.bales

The problem seems to be caused by the "onboarding popup" element being displayed off-screen. I'm guessing because it can't be displayed, we can't click the popup to accept the message. If we can't accept the message, then we can't access the rest of the interactive functions.
I found a temporary workaround by simply deleting the pop-up element.

Message 5 of 8
Anonymous
in reply to: Anonymous

Thanks @Anonymous I've followed exactly your steps on the image attached and worked perfectly, I had the same issue as @Anonymous

Message 6 of 8
Anonymous
in reply to: Anonymous

Same problem here. Why is this not fixed? The overlay is the problem.

Message 7 of 8
Anonymous
in reply to: Anonymous

Ya, I'm having the exact same issue. 

Message 8 of 8
davidfent
in reply to: Anonymous

Worked for me too, well done!

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