Project files are gone now that a team has been created

[Anonymous]

Hello, I just logged in on Fusion and it asked me to create a team, I followed it's procedure and at the end it gave me a new file structure ... without ANY of my previous files (5 years of work !)

Same if I log in on a360.autodesk.com, there is just the team files (aka nothing)

I checked and I can still access files on the web through their share link but I can't find a way to access them in Fusion (and of course the percentage of files I had shared is very limited)

Clicking on the team name in the top left does not show anything else than the newly created team.

How can I get my files back ? I'm only using Fusion for personal use and don't see the need for a team anyway, is there a way I can opt out or is this the new default ?

Thanks !

[jhackney1972]

You may have been using Single User Storage before you created your Team.  In your data panel, click on the indicated down arrow and see if you see this storage location.  The Team account is where you want to be and is a normal procedure for using Fusion 360.

[Anonymous · Accepted solution]

There was nothing in this panel

But I did manage to find the solution, until now I had been using a email address of the type "myname+autodesk@gmail.com" which was recognized by autodesk as the same than "myname@gmail.com".
They must have updated the way they parse email and now recognized "myname+autodesk@gmail.com" as a whole new account.
So logging in with "myname@gmail.com" solved the problem
My apologies the issue was fully on my side