Lab Update Installation Survey, why?

[kmcgheeCMFPG]

When I update my lab each time I wants to know if I want to uninstall and fill out a survey. If I am updating the lab why would this be a thing? Seems like unexpected behavior that should be changes for lab updates.

[kmcgheeCMFPG]

When I update my lab each time I wants to know if I want to uninstall and fill out a survey. If I am updating the lab why would this be a thing? Seems like unexpected behavior that should be changes for lab updates.

[PeteMaxfield]

Greetings,
Thank you for the feedback. Can you clarify the workflow? 
Are you seeing a prompt only through Fusion's Update, or are you Uninstalling Fusion and then reinstalling?
Many thanks,

Pete

Autodesk

[PeteMaxfield]

Greetings,
Thank you for the feedback. Can you clarify the workflow? 
Are you seeing a prompt only through Fusion's Update, or are you Uninstalling Fusion and then reinstalling?
Many thanks,

Pete

Autodesk

[kmcgheeCMFPG]

Yes, the work flow is as follows:

1. Download the latest "Fusion 360 Admin Install.exe" File,
2. Copy it onto a flashdrive with the F360AdminUpdate.bat file I was provided a year or so ago from Autodesk that contains the following code:
   @Anonymous off
   echo[
   echo[
   echo This file performs an update of a machine-wide (global)
   echo installation of Fusion 360.
   echo[
   echo[
   echo Run this batch file from a Command shell (Run as Administrator).
   echo[
   echo[
   echo This file requires the Fusion 360 Admin Install.exe file
   echo be in the same folder.
   echo[
   echo[
   echo To cancel this operation press Control + C.
   echo[
   pause
   @Anonymous off
   "%~dp0\Fusion 360 Admin Install.exe" --process update
   echo[
   echo Batch process complete!
3. I have to wait there for it to ask me to allow the machine to unzip,
4. It goes through the process to install,
5. The process halts and asks me if I want to uninstall the old version, I click uninstall,
6. It pops up a internet browser window asking me to do a survey, I just click close on the internet browser window and let it finish.

It seems strange on an update that would include removing the old version that I would need to permit it too and then do a survey on why I am uninstalling the software, it seems obvious if I am running an update.

[kmcgheeCMFPG]

Yes, the work flow is as follows:

1. Download the latest "Fusion 360 Admin Install.exe" File,
2. Copy it onto a flashdrive with the F360AdminUpdate.bat file I was provided a year or so ago from Autodesk that contains the following code:
   @Anonymous off
   echo[
   echo[
   echo This file performs an update of a machine-wide (global)
   echo installation of Fusion 360.
   echo[
   echo[
   echo Run this batch file from a Command shell (Run as Administrator).
   echo[
   echo[
   echo This file requires the Fusion 360 Admin Install.exe file
   echo be in the same folder.
   echo[
   echo[
   echo To cancel this operation press Control + C.
   echo[
   pause
   @Anonymous off
   "%~dp0\Fusion 360 Admin Install.exe" --process update
   echo[
   echo Batch process complete!
3. I have to wait there for it to ask me to allow the machine to unzip,
4. It goes through the process to install,
5. The process halts and asks me if I want to uninstall the old version, I click uninstall,
6. It pops up a internet browser window asking me to do a survey, I just click close on the internet browser window and let it finish.

It seems strange on an update that would include removing the old version that I would need to permit it too and then do a survey on why I am uninstalling the software, it seems obvious if I am running an update.

[PeteMaxfield]

Thank you for the detailed information.

I'll speak with the product team to see if we can have the Uninstaller be smarter about when to prompt the survey. 

Kind regards,

Pete 

[PeteMaxfield]

Thank you for the detailed information.

I'll speak with the product team to see if we can have the Uninstaller be smarter about when to prompt the survey. 

Kind regards,

Pete