I am told my UI is not coming up so UI needs fixed? Is my work lost or recoverable from the cloud??

[Soul2012]

I spoke with my IT guy who remotely connects to my computer when I have issues. He had a look and told me he is unfamiliar with this program but could see the UI was not coming up. Is there a fix for this issue??

if I delete Fusion 360 and download it again will it pickup my previous work from the cloud???

[sutherland-]

Hi @Soul2012 

If the progress has been saved when working within the software, then yes, all your cloud files will stay on the cloud. 

Could you please share a screenshot of what issue you are facing? Is F360 not opening or there are some parts of F360 UI that are not showing up?

[g-andresen]

Hi,

please avoid double posts

günther