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Fusion Lagging on MacBook Pro

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Message 1 of 7
Anonymous
2145 Views, 6 Replies

Fusion Lagging on MacBook Pro

Anonymous
Not applicable

I'm facing an issue where fusion has to take a significant amount of time to "think" before doing an operation. This is an intermittent problem but the wait time is long and will show up on some basic geometry while doing basic operations. Basic operations being things like, extrude, add a reference plane, repeat a sketch operation,. Sometimes its a simple a drawing a line on a cube and after hitting ok all I get is the spinning cursor and a 30-60 second wait time.  I usually don't have any trouble opening the same part and doing the same operations on a PC version of Fusion.  Please help! Screen Shot 2019-03-04 at 10.20.51 AM.png

I've tried uninstalling the version downloaded from the app store and reinstalling the version from autodesk.com. Turned the graphics performance setting down to basic settings. 

My setup: 2017 macbook pro Mojave 10.14.3. 16 gb ram,

[GPU Information]
GPU Device: AMD Radeon Pro 560
GPU RAM: 4096 MB
GPU Driver API: OpenGL Core Profile

[Graphics Effects Settings]
Use high-resolution graphics: Off
Anti Aliasing: On
Ambient Occlusion: On
Object Shadow: Off
Ground Shadow: On
Ground Reflection: Off
Selection Display Style: Simple
Transparency Effect: Better Performance

[Limit effects to optimize performance]
Off



Here is a screenshot of the part I was playing with and my diagnostic log file. 

0 Likes

Fusion Lagging on MacBook Pro

I'm facing an issue where fusion has to take a significant amount of time to "think" before doing an operation. This is an intermittent problem but the wait time is long and will show up on some basic geometry while doing basic operations. Basic operations being things like, extrude, add a reference plane, repeat a sketch operation,. Sometimes its a simple a drawing a line on a cube and after hitting ok all I get is the spinning cursor and a 30-60 second wait time.  I usually don't have any trouble opening the same part and doing the same operations on a PC version of Fusion.  Please help! Screen Shot 2019-03-04 at 10.20.51 AM.png

I've tried uninstalling the version downloaded from the app store and reinstalling the version from autodesk.com. Turned the graphics performance setting down to basic settings. 

My setup: 2017 macbook pro Mojave 10.14.3. 16 gb ram,

[GPU Information]
GPU Device: AMD Radeon Pro 560
GPU RAM: 4096 MB
GPU Driver API: OpenGL Core Profile

[Graphics Effects Settings]
Use high-resolution graphics: Off
Anti Aliasing: On
Ambient Occlusion: On
Object Shadow: Off
Ground Shadow: On
Ground Reflection: Off
Selection Display Style: Simple
Transparency Effect: Better Performance

[Limit effects to optimize performance]
Off



Here is a screenshot of the part I was playing with and my diagnostic log file. 

6 REPLIES 6
Message 2 of 7
julia.paganucci
in reply to: Anonymous

julia.paganucci
Autodesk Support
Autodesk Support

Hi @Anonymous , 

 

Thank you for posting!

 

Are you seeing this behavior for all files? If you start a new design, do you see this behavior start right away? Does Fusion ever crash? 

Can you please navigate to your graphics diagnostic and check this box. Is there any change? 

User-added image

I see you tried turning the graphics performance setting down to basic settings. Was this within the preferences window in Fusion 306? There is a dropdown next to graphics driver on the general tab. 

 

Thanks, 

Julia Paganucci

Technical Support Specialist



| Autodesk Knowledge Network | My Screencasts | Fusion 360 Webinars | Tips and Best Practices

0 Likes

Hi @Anonymous , 

 

Thank you for posting!

 

Are you seeing this behavior for all files? If you start a new design, do you see this behavior start right away? Does Fusion ever crash? 

Can you please navigate to your graphics diagnostic and check this box. Is there any change? 

User-added image

I see you tried turning the graphics performance setting down to basic settings. Was this within the preferences window in Fusion 306? There is a dropdown next to graphics driver on the general tab. 

 

Thanks, 

Julia Paganucci

Technical Support Specialist



| Autodesk Knowledge Network | My Screencasts | Fusion 360 Webinars | Tips and Best Practices

Message 3 of 7
Anonymous
in reply to: julia.paganucci

Anonymous
Not applicable

This is in all files - even the most basic - and it begins right away.  The file in the screenshot is a 100mm cube and even that was painfully slow to try and add the reference planes to. I would say the slowness started after I made the extrude in the 2nd operation on that one. 

 

I have already selected that box in the diagnostic window, it does not make a difference. 

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This is in all files - even the most basic - and it begins right away.  The file in the screenshot is a 100mm cube and even that was painfully slow to try and add the reference planes to. I would say the slowness started after I made the extrude in the 2nd operation on that one. 

 

I have already selected that box in the diagnostic window, it does not make a difference. 

Message 4 of 7
julia.paganucci
in reply to: Anonymous

julia.paganucci
Autodesk Support
Autodesk Support
Accepted solution

Hi @Anonymous , 

 

Thanks for the reply! 

 

In your original post graphics diagnostics you wrote: 

Anti Aliasing: On
Ambient Occlusion: On
Object Shadow: Off
Ground Shadow: On
Ground Reflection: Off

 

Please turn all of this off. This is a starting point for us. 

image (2).png

 

Do you also experience this behavior on while connected to other networks? 

 

Can you please upload a file where you experience the lagging a lot as well as a screencast of the lagging? We need the file and screencast to reproduce on our macs. If we cannot reproduce it, then it is mostly likely your computer or the environment of the computer. 

 

Thank you, 

Julia Paganucci

Technical Support Specialist



| Autodesk Knowledge Network | My Screencasts | Fusion 360 Webinars | Tips and Best Practices

1 Like

Hi @Anonymous , 

 

Thanks for the reply! 

 

In your original post graphics diagnostics you wrote: 

Anti Aliasing: On
Ambient Occlusion: On
Object Shadow: Off
Ground Shadow: On
Ground Reflection: Off

 

Please turn all of this off. This is a starting point for us. 

image (2).png

 

Do you also experience this behavior on while connected to other networks? 

 

Can you please upload a file where you experience the lagging a lot as well as a screencast of the lagging? We need the file and screencast to reproduce on our macs. If we cannot reproduce it, then it is mostly likely your computer or the environment of the computer. 

 

Thank you, 

Julia Paganucci

Technical Support Specialist



| Autodesk Knowledge Network | My Screencasts | Fusion 360 Webinars | Tips and Best Practices

Message 5 of 7

julia.paganucci
Autodesk Support
Autodesk Support

hi @Anonymous , 

 

Did you try the above settings? 

Do you also experience this behavior on while connected to other networks? 

 

Can you please upload a file where you experience the lagging a lot as well as a screencast of the lagging? We need the file and screencast to reproduce on our macs. If we cannot reproduce it, then it is mostly likely your computer or the environment of the computer. 

 

Thanks, 

Julia Paganucci

Technical Support Specialist



| Autodesk Knowledge Network | My Screencasts | Fusion 360 Webinars | Tips and Best Practices

0 Likes

hi @Anonymous , 

 

Did you try the above settings? 

Do you also experience this behavior on while connected to other networks? 

 

Can you please upload a file where you experience the lagging a lot as well as a screencast of the lagging? We need the file and screencast to reproduce on our macs. If we cannot reproduce it, then it is mostly likely your computer or the environment of the computer. 

 

Thanks, 

Julia Paganucci

Technical Support Specialist



| Autodesk Knowledge Network | My Screencasts | Fusion 360 Webinars | Tips and Best Practices

Message 6 of 7
Anonymous
in reply to: julia.paganucci

Anonymous
Not applicable

The suggestions you made have improved the performance significantly, my system no longer hangs between operations and Fusion is drastically more responsive.  However, I discovered that saving/autosaving takes a long time to process (60 seconds+) - I wonder if this is the real root of the issue. 

0 Likes

The suggestions you made have improved the performance significantly, my system no longer hangs between operations and Fusion is drastically more responsive.  However, I discovered that saving/autosaving takes a long time to process (60 seconds+) - I wonder if this is the real root of the issue. 

Message 7 of 7
julia.paganucci
in reply to: Anonymous

julia.paganucci
Autodesk Support
Autodesk Support

Hi @Anonymous , 

 

Glad to hear the the performance has improved! 

 

As for the long save times, do you still experience this while connected to other networks? You can also adjust the automatic recovery save time interval to be larger so that you don't experience it as often. 

automatic save.PNG

 

Thanks, 

Julia Paganucci

Technical Support Specialist



| Autodesk Knowledge Network | My Screencasts | Fusion 360 Webinars | Tips and Best Practices

0 Likes

Hi @Anonymous , 

 

Glad to hear the the performance has improved! 

 

As for the long save times, do you still experience this while connected to other networks? You can also adjust the automatic recovery save time interval to be larger so that you don't experience it as often. 

automatic save.PNG

 

Thanks, 

Julia Paganucci

Technical Support Specialist



| Autodesk Knowledge Network | My Screencasts | Fusion 360 Webinars | Tips and Best Practices

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