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Can't open, install, remove or repair Fusion

3 REPLIES 3
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Message 1 of 4
the.monky
183 Views, 3 Replies

Can't open, install, remove or repair Fusion

Hi everyone!

 

Yesterday I tried to open Fusion and a error message appeared, then tried to repair and uninstall but didnt let me. erased manually all the files and folders related to fusion and the registry entries and tried to install again a "clean" copy, but the problems stills

 

getting this error when i try to open after the installation:

themonky_0-1714417447210.png

 

 

And this is the error that i get when i try to install fusion:

themonky_1-1714417534525.png

 

here is the file log of the install

 

 

Hoping you can help me to solve this problem without a reset of my windows installation.

 

thank you for the time!!!

 

3 REPLIES 3
Message 2 of 4

@the.monky Does the below steps help? 

1. Make sure that Fusion installer is not running in task manager
2. uninstall Fusion

2. Go to C:\Users\user\AppData\Local\ DELETE folder Autodesk\

3. On your desktop or where ever the Fusion short cut is please delete that too
4. Do not use the same Fusion installer. Can you please download the installer again? (make sure that 360 is not found in the installer name)
5. Now install again

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 4

Perfect, now my fusion is working!

 

Is the problem because of the old installer? or maybe im having some problems with my windows installation?

Message 4 of 4

@the.monky Its the old installer that changed in January. 

Rajkumar Ilanchelian
Autodesk Fusion

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