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Can't open fusion on Mac Studio M1

5 REPLIES 5
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Message 1 of 6
xavFDVLB
681 Views, 5 Replies

Can't open fusion on Mac Studio M1

xavFDVLB
Explorer
Explorer

Hi.

Since two days, I can't open fusion on my Mac M1. Fusion starts and display a page like "Improve your fusion 360 experience". I can select or unselect things like google analytics and other messages preferences but I haven't the button "Got it" to validate my choices. (see screenshot but it's in French)

So the only solution is to close this window but doing that will close fusion 360.

 

With the fusion 360 service utility apps, I already tried to reset, repair, uninstall and reinstall

 

Thanks for your help.

1 Like

Can't open fusion on Mac Studio M1

Hi.

Since two days, I can't open fusion on my Mac M1. Fusion starts and display a page like "Improve your fusion 360 experience". I can select or unselect things like google analytics and other messages preferences but I haven't the button "Got it" to validate my choices. (see screenshot but it's in French)

So the only solution is to close this window but doing that will close fusion 360.

 

With the fusion 360 service utility apps, I already tried to reset, repair, uninstall and reinstall

 

Thanks for your help.

5 REPLIES 5
Message 2 of 6
studio863NE
in reply to: xavFDVLB

studio863NE
Explorer
Explorer

Same thing here!

Intel Macbook Pro / Monterey

0 Likes

Same thing here!

Intel Macbook Pro / Monterey

Message 3 of 6
xavFDVLB
in reply to: studio863NE

xavFDVLB
Explorer
Explorer

Good to know that I'm not the only one!!!

 

Did you find a workaround?

0 Likes

Good to know that I'm not the only one!!!

 

Did you find a workaround?

Message 4 of 6
studio863NE
in reply to: xavFDVLB

studio863NE
Explorer
Explorer

No I did not unfortunately.

Hopefully, someone from Autodesk will correct the issue soon!

0 Likes

No I did not unfortunately.

Hopefully, someone from Autodesk will correct the issue soon!

Message 5 of 6
adelahayeQMSPQ
in reply to: xavFDVLB

adelahayeQMSPQ
Observer
Observer

Same here. 😞

0 Likes

Same here. 😞

Message 6 of 6

RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

Our apologies for the experience. Please follow this link for the workaround:

https://forums.autodesk.com/t5/fusion-360-support/stuck-on-quot-improve-your-experience-quot-page/m-...

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

0 Likes

Our apologies for the experience. Please follow this link for the workaround:

https://forums.autodesk.com/t5/fusion-360-support/stuck-on-quot-improve-your-experience-quot-page/m-...

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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