All measurements gone after last update

[LarsRey]

Well. I'm on MacOS Monterey running an iMac and suddenly I have no measurements shown anymore. Only arrows and lines.

Searched and saw someone copied Arial fonts to Library/Fonts, which I did but no difference. What's the problem with Fusion 360?

[LarsRey]

Well. I'm on MacOS Monterey running an iMac and suddenly I have no measurements shown anymore. Only arrows and lines.

Searched and saw someone copied Arial fonts to Library/Fonts, which I did but no difference. What's the problem with Fusion 360?

[RajkumarIlanchelian]

@LarsRey If you create a new sketch in a new design and add dimensions are the text missing there as well? Essentially is this only file missing the data or even new ones are showing this problem? 

[RajkumarIlanchelian]

@LarsRey If you create a new sketch in a new design and add dimensions are the text missing there as well? Essentially is this only file missing the data or even new ones are showing this problem? 

[LarsRey]

No, all files. Even if I create a new I only get lines with two arrows, no digits.

I tried to uninstall every single file from Autodesk using 'App Cleaner' and manually deleted everything in /Library that has to do with Autodesk. I then reinstalled Fusion 360 and that made no difference.

Created a new sketch and no text. I also have some vertical lines showing up when zooming in and out.

[LarsRey]

No, all files. Even if I create a new I only get lines with two arrows, no digits.

I tried to uninstall every single file from Autodesk using 'App Cleaner' and manually deleted everything in /Library that has to do with Autodesk. I then reinstalled Fusion 360 and that made no difference.

Created a new sketch and no text. I also have some vertical lines showing up when zooming in and out.

[LarsRey]

Also tried to change Graphic driver from 'Auto-select' to 'OpenGL Core Profile' and also ticked 'Limit effects to optimize performance' in Graphics Diagnostic. Copied Ariel to different folders. Still no difference. 

[LarsRey]

Also tried to change Graphic driver from 'Auto-select' to 'OpenGL Core Profile' and also ticked 'Limit effects to optimize performance' in Graphics Diagnostic. Copied Ariel to different folders. Still no difference. 

[LarsRey]

Anyone knowing what the problem is?

[LarsRey]

Anyone knowing what the problem is?

[LarsRey]

Am I really the only one on Mac with this issue?

[LarsRey]

Am I really the only one on Mac with this issue?

[RajkumarIlanchelian]

@LarsRey I am checking with our engineering team on why this could happen. This is not a generic issue we have heard from customers recently. 

[RajkumarIlanchelian]

@LarsRey I am checking with our engineering team on why this could happen. This is not a generic issue we have heard from customers recently. 

[RajkumarIlanchelian]

@LarsRey If you create a sketch and insert a text, are you able to see the font that you added in the list? If you complete creating a text does it show up? 

[RajkumarIlanchelian]

@LarsRey If you create a sketch and insert a text, are you able to see the font that you added in the list? If you complete creating a text does it show up? 

[RajkumarIlanchelian]

@LarsRey Also please follow this thread to see if converting the font works for you? 

https://forums.autodesk.com/t5/fusion-design-validate-document/newly-installed-fonts-doesnt-show/m-p...

[RajkumarIlanchelian]

@LarsRey Also please follow this thread to see if converting the font works for you? 

https://forums.autodesk.com/t5/fusion-design-validate-document/newly-installed-fonts-doesnt-show/m-p...

[LarsRey]

I just tested and no it does not show up. It doesn't matter which font I choose, everything is blank. And I can't edit the box as there's no visible font.

[LarsRey]

I just tested and no it does not show up. It doesn't matter which font I choose, everything is blank. And I can't edit the box as there's no visible font.

[LarsRey]

double post.... why is there no erase/delete post?

[LarsRey]

double post.... why is there no erase/delete post?

[LarsRey]

Well, where do I do that? As far as I know MacOS uses OTF by default? What does Fusion 360 use?

Where do I change/add fonts to be viewable in Fusion 360?

Frankly it's quite impossible to use Fusion 360 without showing measurements. So I guess I have to find something else that I can use.

[LarsRey]

Well, where do I do that? As far as I know MacOS uses OTF by default? What does Fusion 360 use?

Where do I change/add fonts to be viewable in Fusion 360?

Frankly it's quite impossible to use Fusion 360 without showing measurements. So I guess I have to find something else that I can use.

[LarsRey]

No difference after the last sofware update. I also made sure that the Ariel fonts are installed correctly in the system/library.

Everytime I'm creating a new sketch I have 5 vertical lines. This started after I lost the text.

I tried out "graphics diagnostics" and set it to 'Limit effect to optimize performance'. No difference

I tried to change "graphics driver" in preferences to 'OpenGL Core Profile' No difference

Running Monterey V12.7.5

I'm at a loss.

[LarsRey]

No difference after the last sofware update. I also made sure that the Ariel fonts are installed correctly in the system/library.

Everytime I'm creating a new sketch I have 5 vertical lines. This started after I lost the text.

I tried out "graphics diagnostics" and set it to 'Limit effect to optimize performance'. No difference

I tried to change "graphics driver" in preferences to 'OpenGL Core Profile' No difference

Running Monterey V12.7.5

I'm at a loss.

[RajkumarIlanchelian]

@LarsRey Can we please try another quick test? 

1. On your Mac quickly create another account as admin
2. Install Fusion in that account 

Does the same issue occur? 

[RajkumarIlanchelian]

@LarsRey Can we please try another quick test? 

1. On your Mac quickly create another account as admin
2. Install Fusion in that account 

Does the same issue occur? 

[LarsRey]

I did what you suggested. Created a new user account and installed a fresh Fusion 360. No difference. No measurements and 5 vertical lines when creating a sketch.

It's quite impossible to use Fusion 360 without being able to see the text.

[LarsRey]

I did what you suggested. Created a new user account and installed a fresh Fusion 360. No difference. No measurements and 5 vertical lines when creating a sketch.

It's quite impossible to use Fusion 360 without being able to see the text.

[RajkumarIlanchelian]

@LarsRey Checking with the team on what else could be the possibility here. 

[RajkumarIlanchelian]

@LarsRey Checking with the team on what else could be the possibility here. 

[RajkumarIlanchelian]

@LarsRey Couple of other things while we look int this .

1. Share an image of the location of your fonts on the Mac and also what fonts are available in there
2. On a design that you previously had these dimensions, please export them or share them with us so that we can open it on ur end and see if we do see the dimensions/text. 

[RajkumarIlanchelian]

@LarsRey Couple of other things while we look int this .

1. Share an image of the location of your fonts on the Mac and also what fonts are available in there
2. On a design that you previously had these dimensions, please export them or share them with us so that we can open it on ur end and see if we do see the dimensions/text. 

[lance.carocci]

Hi @LarsRey, out of curiosity do you have any other locales or input configurations enabled on macOS, such as a Right-to-Left language?

[lance.carocci]

Hi @LarsRey, out of curiosity do you have any other locales or input configurations enabled on macOS, such as a Right-to-Left language?

[LarsRey]

No. I am using English (UK) as primary language.

Just out of curriousity I installed English (US) as default, rebooted and started F360. No difference.

[LarsRey]

No. I am using English (UK) as primary language.

Just out of curriousity I installed English (US) as default, rebooted and started F360. No difference.

[LarsRey]

So, when I'm creating a new design and entering a new sketch I always have a series of lines on the sketch. They behave different when I zoom or rotate the sketch.

Here are a few examples of the very same sketch in different angles.

[LarsRey]

So, when I'm creating a new design and entering a new sketch I always have a series of lines on the sketch. They behave different when I zoom or rotate the sketch.

Here are a few examples of the very same sketch in different angles.