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3D Print opens g-code viewer not the slicer

13 REPLIES 13
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Message 1 of 14
mcpea
777 Views, 13 Replies

3D Print opens g-code viewer not the slicer

Hello,

since two days (I updated my IMac to MacOS Ventura 13.3.1) I can no longer export my own models via "3D print" into any slicer. For several years...no problem at all. What happens:

I have set Prusa Slicer (tried different versions) path into "3D print" menue. As soon as I hit "ok" it opens the prusa g-code viewer (of course with no model in it...only the program) where it normally shoud open the prusa slicer to show the stl model.

When I set the Cura path instead it opens Cura but shows nothing.

Weired thing is, that any model I originally imported (form thingiverse or prusa printables) works totally as it should...means just opens the slicers to go on.

 

I really don't know if this is an fusion or MacOS issue. Friend of mine with same OS works fine. I found another guy in prusa forum having the same problem...can't contact him to see if he made it somehow.

 

My Fusion is online, reinstalled and Mac has the prusa slicer (standard) to open stl's.

 

I tried everything that came to my mind...no I need help please!

13 REPLIES 13
Message 2 of 14
seth.madore
in reply to: mcpea

How are you accessing the "3D Print" option? I ask because, as I understand it, there are a few ways of getting to that option. I want to make sure I'm replicating your steps as accurately as possible.

Attempt one: Right click on Body in the Design Space and select "Save as Mesh". This now gives me an option to send to an external slicer, of which I would choose Prusa Slic3r (I do have a Prusa). This works, and the model is brought in:

2023-04-11_15h58_40.png

Now, I'm on PC at the moment, so I will need to test on Mac later. First, let's see what steps you take and we'll go from there


Seth Madore
Customer Advocacy Manager - Manufacturing
Message 3 of 14
seth.madore
in reply to: mcpea

I'd be remiss if I didn't ask one question further; why send to an external slicer instead of processing it in Fusion, since we have the technology to do slicing in the MFG workspace?

(there's no wrong answer to this, I'm just trying to learn more about our customers needs)


Seth Madore
Customer Advocacy Manager - Manufacturing
Message 4 of 14
mcpea
in reply to: seth.madore

Hi,

 

no..I use fusion and Prusa since at least 5-6 years right now weekly/daily going to tools 3d print…then in the upcoming window I have prusa slicer selected as usual chose the model/part click on „ok“ and it opens prusa slicer. It still works with everything I import into fusion. 
Another guy in prusa forum has the same issue since Ventura 13.3.1. 

As I am totally into prusa slicer, Fusion slice option is not my thing.

 

Thanks!

 

 

Message 5 of 14
seth.madore
in reply to: mcpea

Okay, following those step on PC, it (Prusa) launches just fine. So that narrows us down to a Mac issue. Give me some time to fire up my MBP and get Fusion/Prusa updated


Seth Madore
Customer Advocacy Manager - Manufacturing
Message 6 of 14
mcpea
in reply to: seth.madore

Thanks!

I am on short vacation right now…back on Thursday. So no access right now.

A friend of mine tested and updated also without problems. There would be many more complaints I guess if its a common problem.

Message 7 of 14
seth.madore
in reply to: mcpea

Do you know if your friend is also on Ventura 13.3.1? Looking at my MBP, it's on 13.2.1, so I'll run the tests with Fusion and Prusa "as is" and then update my OS and try again


Seth Madore
Customer Advocacy Manager - Manufacturing
Message 8 of 14
seth.madore
in reply to: mcpea

When you have the 3D Print menu open, do you leave it as an STL or do you change it to 3MF or another file type?


Seth Madore
Customer Advocacy Manager - Manufacturing
Message 9 of 14
mcpea
in reply to: seth.madore

He also updated to 13.3.1. And yes I leave it as stl. 
The guy in prusa forum wrote 13.3…don‘t know if HE is on 13.3.1 or just as he wrote.

 

Message 10 of 14
seth.madore
in reply to: mcpea

Well..

I've updated both Fusion, Prusa and my OS (to 13.3.1) and everything is working as expected 🤔


Seth Madore
Customer Advocacy Manager - Manufacturing
Message 11 of 14
mcpea
in reply to: seth.madore

hello seth,

 

just cam back from my trip 😉

while playing around I found the issue!

It is an issue with the german "umlauts" "ä", "ö", "ü"!

The preset name for a body in german is "Körper1" ...english "Body1)

As soon as I change the "ö" to any other letter it works...

Same with "ü" and "ä".

Even If I change fusion language to english and put an umlauts ä ö ü into the name it opens the gcode viewer!

I will check with the guy in prusa forum if he can confirm.

 

Question is if I can change the preset names for the bodies?

Do you think its an fusion issue or an Mac Issue? Because same problem with Cura I don't think its an slicer issue.

 

 

Message 12 of 14
seth.madore
in reply to: mcpea

Where are these characters in your model name?


Seth Madore
Customer Advocacy Manager - Manufacturing
Message 13 of 14
mcpea
in reply to: seth.madore

It is the preset name of the bodies...like you can see in the attached picture.

please check this thread too...it looks like a bigger MacOS issue:

https://forum.prusa3d.com/forum/general-software-discussion/fusion360-opens-prusaslicer-g-code-viewe...

Message 14 of 14
autodeskT2PPM
in reply to: mcpea

Can confirm. MacOS 13.3.1, PrusaSlicer 2.4.

If the name of the body you want to send to PrusaSlicer contains a German ä, ö or ü it doesn't work. Renaming the body helps.

 

Regards

Stephan

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